Carla Clark

• Assisted consumers in navigating available resources and services to meet individual needs for personal help and some legal issues
• Conduct research on services to provide clients and individuals with up-to-date information and research.
• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Delivered friendly service and offered expert support in every interaction.
• Established trusting relationships with people by maintaining open lines of communication to better help them.
• Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
• This particular position was 3 years ago. After years of enjoying guiding them, I gave my club to my Vice -President. It was a full time non pay job, but loved doing it. I Managed membership for the ladies in the club I developed on line, within a fashion game. Interacted with each of them to seek out their needs, and goals, along with showing them skills for computers, people, and life. Mentored the 50 ladies from all over the World in a club I built to bring them together, and to be a positive influence in their lives.

• Processed court documents and maintained accurate case files for efficient judicial operations.
• Managed payment processing for fines and fees, contributing to streamlined financial operations.
• Responded to inquiries from the public regarding court procedures and documentation requirements.
• Trained new clerks on procedural guidelines and use of court management software.
• Ensured compliance with local regulations and standards in all clerical tasks performed.
• Increased payment collection rates through proactive monitoring of outstanding fines and fees associated with pending cases.
• Maintained strict confidentiality regarding sensitive case information in accordance with applicable laws and ethical standards.

I worked in several departments for the City of Burnet.

I worked in finance for over 5 years, along with Code Enforcement, and Customer Service.

All of this was many years ago, but wanting to help solve problems and work with people has continued throughout my life.