Summary
Overview
Work History
Education
Skills
Timeline
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Carla Collins

Orlando,Fl

Summary

OBJECTIVES To obtain employment with a secure company where I can utilize my skills, ability, and knowledge in the best interest towards the growth and development within your company. PERSONAL PROFILE Commitment to high quality standards, high degree of honesty and integrity, positive attitude with high attention, work independently, as a team player, tactful with excellent customer service skills, willingness to learn new procedures and responsible and punctual employee.

Overview

8
8
years of professional experience

Work History

Home Health Aide

Visiting Angles
01.2022 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Home Health Aide

HomeWell Care Service
01.2022 - Current
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored changes in clients' conditions to report concerns to supervisor.

Customer Service/ Money Center Agent

Walmart
05.2018 - 01.2021
  • Able to deal with Disruptive/ Unsatisfied customers
  • Process Returns
  • Help Customer Understand Offered Products
  • Bills Payment
  • Check Cashing
  • Money Transfer Transaction
  • Processing Online Orders

Insurance Agent

Everise
08.2020 - 11.2021
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.

Restaurant Manager

Jamaican Cuisine
01.2016 - 10.2018
  • Making Team Schedule
  • Staff Training and Supervising
  • Agreeing and Managing Budgets
  • Promoting and Marketing The Business
  • Ensuring Compliance with licensing, Hygiene and Health & Safety
  • Ordering Supplies

Education

Associate of Science - Nursing

Keiser University
Fort Lauderdale, FL
05.2025

GED -

Sumter County Adult Center
Sumterville, FL
02.2023

Certificate - Secretarial Studies And Office Administration

Caribean Institute For Social Education Foundation
St. Maarten
02.2015

High School Diploma -

Tacius Golding High
Jamaica
07.1997

Skills

  • Report Observations
  • Behavior Redirection
  • Patient Condition Observation
  • ADL Support

Timeline

Home Health Aide

Visiting Angles
01.2022 - Current

Home Health Aide

HomeWell Care Service
01.2022 - Current

Insurance Agent

Everise
08.2020 - 11.2021

Customer Service/ Money Center Agent

Walmart
05.2018 - 01.2021

Restaurant Manager

Jamaican Cuisine
01.2016 - 10.2018

Associate of Science - Nursing

Keiser University

GED -

Sumter County Adult Center

Certificate - Secretarial Studies And Office Administration

Caribean Institute For Social Education Foundation

High School Diploma -

Tacius Golding High

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Carla Collins