Carla Colon
Summary
Highly motivated and driven individual with extensive experience in corporate environments, adept at handling multiple tasks, problem-solving, and managerial roles in fast-paced settings. Offers a strong background in behavior analytic services as a Registered Behavior Technician (RBT), with experience working in school and clinical settings. Skilled in building client rapport and providing individualized, client-centered therapy. Equipped with de-escalation techniques and expertise in behavior intervention strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ABA Solutions Inc
08.2024 - Current
- Observed, monitored, and recorded problem behaviors through accurate Antecedent-Behavior-Consequence (ABC) data collection, graphs, and anecdotal notes.
- Implemented behavior intervention plans (BIPs) to increase positive behaviors and reduce challenging behaviors, utilizing Discrete Trial Training (DTT) and Natural Environment Teaching (NET) techniques.
- Conducted data collection for Functional Behavior Assessments (FBAs) to identify the function of behaviors and inform treatment modifications.
- Delivered focused behavior reduction programs, implementing error correction procedures and coaching on skill generalization.
- Collaborated with multidisciplinary teams to develop and implement positive interventions, ensuring comprehensive client care.
- Assisted Board Certified Behavior Analysts (BCBAs) in refining behavior intervention plans, including developing materials, graphing progress, and analyzing outcomes.
- Documented client information, progress notes, and treatment plans using Rethink software to maintain accurate records and track measurable progress.
Guest Service Advocate
Target
08.2018 - Current
- Delivered exceptional guest service by welcoming and assisting guests, addressing concerns, and exceeding expectations to foster guest loyalty and satisfaction
- Handled guest interactions by tailoring communication to individual needs, providing solutions, and ensuring a seamless shopping experience
- Executed accurate cash handling and register operations while maintaining compliance with company policies and safety standards
- Supported brand launches by setting up signage and displays, and educating guests on products, pricing, and promotions
- Maintained a clean, organized workspace and ensured stock supplies during store hours for optimal operations
- Adapted to a fast-paced environment by multitasking and meeting time-sensitive goals, including staffing assistance during high-demand periods
- Partnered with leaders to de-escalate situations and ensure a positive guest experience
- Cross-trained in various service areas, demonstrating flexibility and a comprehensive understanding of guest service functions
Registered Behavior Technician
Achieve Behavior Partners Inc
11.2023 - 07.2024
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Implemented behavior intervention plans, increasing positive behaviors and reducing challenging behaviors.
- Learned specialized behavior analytic approaches to implement behavioral strategies.
- Used Rethink to document client information, progress notes, and treatment plans.
Career Development Program
Target
11.2022 - 03.2023
- Assisted the executive team leader and mentor in leadership initiatives to support business objectives, team development, and customer service metric improvement
- Coordinated staffing adjustments to address call-outs, reallocated team members, and delegated tasks to ensure efficient and accurate task completion
- Oversaw team members to maintain high standards of service, ensuring fast, effective operations and fostering customer satisfaction and loyalty
- Trained and cross-trained new team members across various roles within the department to build a versatile and skilled workforce
- Led efforts to support brand launches, including setting up signage and displays, educating guests on product features, pricing, and promotions, and enhancing in-store engagement
- Collaborated on projects to identify opportunities for team growth, operational efficiency, and improved customer experiences
Education
Bachelor of Arts - Language, Speech, And Hearing Sciences
University of South Florida
Tampa, FL08-2025
Associate of Arts - Psychology
Hillsborough Community College
Tampa, Florida08-2023
Skills
- Bilingual (English, Spanish)
- Early child intervention
- Patient-focused therapy
- Builds strong rapport with clients
- Evidence-based decision making
- Detail oriented
- Skilled in evaluating Verbal Behavior Milestones Assessment and Placement Program (VB-MAPP)
- Collaborative team player
- Adaptive to changing environments
- Strong work ethic
- Highly motivated
- Intrapersonal skills
Certification
- Human Research, CITI Program | Credential ID 62169067 | April 2024–Present
- Basic Life Support (BLS) | December 2023–Present
- Registered Behavior Technician (RBT) | Certification Number 24-327663 | February 2024–Present
- Medicaid Provider | ID 124009400 | September 2024–Present
- HIPAA | August 2024–Present
Timeline
Registered Behavior Technician
ABA Solutions Inc
08.2024 - Current
Registered Behavior Technician
Achieve Behavior Partners Inc
11.2023 - 07.2024
Career Development Program
Target
11.2022 - 03.2023
Guest Service Advocate
Target
08.2018 - Current
Bachelor of Arts - Language, Speech, And Hearing Sciences
University of South Florida
Associate of Arts - Psychology
Hillsborough Community College
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