Hi, I’m
Carla Corace
Joshua Tree,California
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Worked in the hospitality industry as both a house cleaner and restaurant server.
Overview
26
years of professional experience
Work History
Penenelopes Fabulous Cleaning
Housekkeeper
04.2023 - Current
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
SojurnJoshua Tree
Housekeeper
05.2021 - 03.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
The Chaya
Restaurant Server
01.2015 - 03.2021
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to help customers make food choices.
Paula Le Duc Fine Catering
Server/Captain
08.2012 - 12.2015
Job overview
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Scomas Restaurant
Server
06.1997 - 03.2012
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Lutheran High School NorthMacomb, MI
High School Diploma
05.1991
Skills
- Residential Cleaning
- Customer Service
- Infection Control
- Restroom Detailing
- Vacuuming
- Mopping and Sweeping
- Guest Relations
- Supply Inventory Management
- Cleaning Techniques
- Window Cleaning
Languages
English
Native or Bilingual
Timeline
Housekkeeper
Penenelopes Fabulous Cleaning
04.2023 - Current
Housekeeper
SojurnJoshua Tree
05.2021 - 03.2023
Restaurant Server
The Chaya
01.2015 - 03.2021
Server/Captain
Paula Le Duc Fine Catering
08.2012 - 12.2015
Server
Scomas Restaurant
06.1997 - 03.2012
Lutheran High School North
High School Diploma
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