Carla Corley
Ft. Pierce,FL
Summary
Dynamic accounting professional with proven expertise in cash management and invoicing at SCP Distributors. Adept at resolving billing discrepancies and enhancing customer relationships through strong communication skills. Committed to continuous learning and leveraging Microsoft Excel to optimize financial processes and ensure timely collections.
Overview
19
19
years of professional experience
Work History
Accounting Representative
SCP Distributors, POOLCORP
Port St. Lucie, FL
01.2022 - Current
- Reconciled accounts and managed discrepancies in customer payments effectively.
- Communicated with clients regarding overdue payments and resolved billing issues promptly.
- Collaborated with the sales team to ensure accurate account information and updates.
- Monitored cash flow and tracked incoming payments against outstanding invoices diligently.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Reconciled daily cash receipts with bank deposits.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Processed new customer forms to set up accounts in system.
- Communicated effectively with clients to ensure timely collections.
Pharmacy Customer Service Representative
Jackson Drugs, LLC
Ft. Pierce, Florida
05.2006 - 11.2017
- Managed customer transactions and processed payments accurately.
- Handled customer complaints with empathy and effective problem-solving skills.
- Adhered to all HIPAA regulations regarding patient privacy and confidentiality.
- Performed other duties as assigned by management team.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Operated cash register to process payments from customers.
- Answered incoming calls promptly, courteously, and professionally.
- Trained new staff on pharmacy operations, policies and procedures.
- Organized paperwork associated with pharmacy transactions.
Education
High School Diploma -
Fort Pierce Westwood High School
Ft. Pierce, FL05-2006
Skills
- Cash management
- Invoicing and collections
- Strong communication skills
- Payment processing
- Continuous learning attitude
- Microsoft Excel expertise
Timeline
Accounting Representative
SCP Distributors, POOLCORP
01.2022 - Current
Pharmacy Customer Service Representative
Jackson Drugs, LLC
05.2006 - 11.2017
High School Diploma -
Fort Pierce Westwood High School
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