Carla Curiel
Salisbury,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Self-employeed
Concord, NC
12.2022 - 09.2024
- Monitored staff performance and provided feedback to ensure quality customer service.
- Assigned tasks to employees and monitored progress of projects.
- Ensured compliance with safety regulations, company policies, and procedures.
- Trained new employees on job duties and company policies.
- Resolved customer complaints in a professional manner.
- Created schedules for staff members according to business needs.
- Reviewed daily sales reports to identify areas of improvement.
- Conducted regular team meetings to discuss operational issues.
- Handled employee relations issues such as disciplinary action or terminations.
- Interacted with customers regularly to ensure their needs were met.
Supervisor
Supermercado Lupitas
Concord, NC
03.2014 - 10.2022
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted customers in completing forms related to money transfers.
- Identified potential fraudulent activity and reported it promptly to management.
Medical Assistant
Drs Plus Urgent Care
Kannapolis, NC
01.2014 - 02.2016
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Filed insurance claims forms in accordance with applicable regulations.
Education
Associate of Applied Science - Medical Assistant
Kings College
Charlotte, NC12-2013
Skills
- Staff Management
- Accounting oversight
- Employee Scheduling
- POS System Operation
- Business Marketing
- Medical Billing
- Data Entry
- Patient Scheduling
- Medical Terminology
- Bilingual (Spanish)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Safeserve
- Bartending
References
References available upon request.
Timeline
Restaurant Owner
Self-employeed
12.2022 - 09.2024
Supervisor
Supermercado Lupitas
03.2014 - 10.2022
Medical Assistant
Drs Plus Urgent Care
01.2014 - 02.2016
- Safeserve
- Bartending
Associate of Applied Science - Medical Assistant
Kings College
Similar Profiles
Kassandra HansonKassandra Hanson
Stay-at-Home Mom at Self-employeedStay-at-Home Mom at Self-employeed
James MerrittJames Merritt
Daycare Provider at Self-employeedDaycare Provider at Self-employeed
Sarah NewlandSarah Newland
Freelance Custodian at Self-employeedFreelance Custodian at Self-employeed