Carla Dabney
Guffey,CO
Summary
Dynamic bar manager with a proven track record at Saltgrass Steakhouse, excelling in customer service and team leadership. Skilled in inventory management and creating engaging drink menus, I foster a welcoming atmosphere while ensuring compliance with health regulations. A reliable multitasker, I enhance guest experiences and drive repeat business through exceptional service.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
30
30
years of professional experience
Work History
Bartender
Colorado Mountain Distillers
02.2024 - Current
- Crafted and served a diverse range of handcrafted cocktails using premium spirits.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Maintained cleanliness and organization of the bar area, adhering to health and safety standards.
Bar Manager
Saltgrass Steakhouse
07.2023 - 02.2024
- Managed daily bar operations, ensuring high standards of service and product quality.
- Trained and supervised bar staff, enhancing team performance and customer engagement.
- Developed and implemented drink menus, focusing on seasonal ingredients and customer preferences.
- Maintained inventory levels, optimizing stock management for cost efficiency and availability.
- Established relationships with vendors, negotiating pricing and terms for beverage supplies.
- Monitored compliance with health and safety regulations, fostering a safe environment for staff and guests.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Server
Joe's Diner
12.2022 - 07.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-tasking responsibilities, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new team members on menu items and service standards.
- Handled cash transactions accurately while maintaining a balanced register.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Resolved customer inquiries and complaints effectively, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Lunch Lady
Cripple Creek -Victor School District RE-1
08.2022 - 12.2022
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring adequate supply levels for meal preparation.
- Trained new staff on food safety protocols and kitchen procedures.
- Developed positive relationships with students, fostering a welcoming dining environment.
- Assisted in menu planning to accommodate students with dietary restrictions and allergies.
- Assisted in Cooking Classes
Cook
Freshwater Saloon
10.2020 - 07.2022
- Prepared and cooked diverse menu items, ensuring high standards of quality and taste.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety regulations.
- Assisted in inventory management, tracking supplies and minimizing waste effectively.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency.
- Monitored cooking times and temperatures to guarantee food safety compliance consistently.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Bartender
Somewhere Saloon
06.2017 - 03.2020
- Collaborated with team members to create new drink specials, enhancing menu offerings.
- Operated point-of-sale systems accurately for seamless transaction processing.
- Trained new staff on bar procedures and cocktail preparation techniques to ensure consistency.
- Resolved customer complaints effectively, contributing to improved guest satisfaction rates.
- Kept a fun and safe environment for coworkers and patrons
Server
The Bull Moose
05.2016 - 12.2018
- Participated in team meetings to discuss service improvements and operational efficiencies.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server/Manager
Village Inn
01.1996 - 04.2016
- Oversaw daily operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored staff to enhance service quality and team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed schedules for staff, ensuring optimal coverage during peak hours.
- Worked as lead/training server and cook
- Worked in Corporate office as Communications Expiditer, making schedules and ordering equiptment for new POS roll out nation wide
Education
Interior Design
Colorado Institute of Art
Denver, COSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Organization
- Ability to put people at ease even in high tension situations
Timeline
Bartender
Colorado Mountain Distillers
02.2024 - Current
Bar Manager
Saltgrass Steakhouse
07.2023 - 02.2024
Server
Joe's Diner
12.2022 - 07.2023
Lunch Lady
Cripple Creek -Victor School District RE-1
08.2022 - 12.2022
Cook
Freshwater Saloon
10.2020 - 07.2022
Bartender
Somewhere Saloon
06.2017 - 03.2020
Server
The Bull Moose
05.2016 - 12.2018
Server/Manager
Village Inn
01.1996 - 04.2016
Interior Design
Colorado Institute of Art