Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Carla Davis-Mann

Carla Davis-Mann

Seaford,DE

Summary

An individual with a Bachelor’s in Psychology and a Master’s in Social Work. Seeking Professional opportunities in counseling, behavioral health case management, specifically working with youth/ adolescents/adults in mental health and behavior modification therapy; ultimately interested in pursuing advancement opportunities in clinical mental health; 10 years’ experience in working with diverse populations. I acquired an LMSW in 2021 and will be testing for an LCSW in 2025

Mental health professional prepared to bring compassion and expertise to therapeutic settings. Proven ability to develop tailored treatment strategies and foster client progress. Strong focus on collaboration and adaptability, ensuring reliable support for both clients and team members. Skilled in active listening and empathetic communication.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Mental Health Therapist

Hopes Helping Hands
10.2021 - Current
  • Counsels’ clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes
  • Modalities used are CBT, DBT, SFT and more
  • Maintains confidentiality of records relating to client’s treatment
  • Guides clients in the development of skills and strategies to deal with their problems
  • Encourages clients to express their feelings and to discuss what is happening in their lives and helps them develop insight into themselves and their relationships
  • Collects information about clients through interviews, observations, and tests
  • Prepares and maintains treatment records and reports

Case Manager/Housing Coordinator

Conexio Care (Apis Services)
05.2018 - Current
  • Responsible for assisting the Director of Housing and Veteran Services with housing compliance activities for Connections’ affordable and permanent supportive housing programs
  • Responsible for coordinating placements of eligible persons into these programs
  • Implementation of housing screening and placement activities
  • Maintenance of the files of all persons served in all housing programs per policy guidelines, federal rules and regulations and contractual agreements; and provisions of housing locator services for persons served at Connections
  • Required to handle matters of confidential and sensitive nature
  • Maintain the confidentiality of all clinical, financial, personnel, and proprietary information
  • I started employment here again on June 19, 2023

Behavioral Health Care Coordinator

Sussex VA Georgetown Clinic
01.2023 - 03.2023
  • Will provide a full range of services within commonly accepted standards of practice and prioritizes care coordination activities as the primary job function [e.g., needs assessment, chart reviews, care or case management (as needed), discharge planning, outreach, etc.] and other services as appropriate
  • Will provide care coordination (including care management or case management) to Veterans and families, as needed, throughout the continuum of care
  • This includes communication within and across care lines to facilitate continuity of care for Veterans
  • Will conduct biopsychosocial assessments to determine care coordination and treatment needs of Veterans
  • Will provide consultation/education to Veterans and families on VA resources (including self-management tools), community resources, Advance Directives and VA benefits
  • Will be an active participant in the treatment planning process with other disciplines
  • Will participate in discharge planning with other disciplines and will be responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate to promote continuity
  • Will act as a clinical resource/point-of-contact to Veterans and other team/staff members
  • Will act as liaison between VA and community resources, to include education and bidirectional communication that promotes seamless care
  • Though not a core function of this position, there may be times when you may provide individual, family and group counseling as appropriate
  • Will provide wellness/prevention education and may facilitate patient/family educational/bridging supportive sessions as appropriate
  • Will document interventions and activities in patient's electronic health record and ensure appropriate hand-off communication and documentation when transferring patient care
  • Will maintain familiarity and share responsibility with other team members for performance measures relevant to the HIP team
  • Will perform other HIP-related duties as directed by the Supervisor, such as, but not limited to: training/mentoring and oversight of new staff & those not yet clinically licensed, and preparing for and training staff on CARF & The Joint Commission standards and accreditation process

Mental Health Therapist

LifeStance Health
03.2022 - 02.2023
  • Counsels’ clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes
  • Maintains confidentiality of records relating to client’s treatment
  • Complete Treatment Plans and ensure they are followed until completed
  • Guides clients in the development of skills and strategies to deal with their problems
  • Encourages clients to express their feelings and to discuss what is happening in their lives and helps them develop insight into themselves and their relationships
  • Collects information about clients through interviews, observations, and tests
  • Prepares and maintains treatment records and reports

LTSS Case Manager

AmeriHealth Caritas
04.2019 - 04.2022
  • Assess, plan, coordinate, implement and evaluate care for eligible members with chronic and complex health care, social service and custodial needs in a nursing facility or home and community-based care setting
  • Coordinate care across the continuum of services and assisting members physical, behavioral, long-term services and supports (LTSS), social, and psycho-social needs in the safest, least restrictive way possible while considering the most cost-effective way to address those needs
  • Facilitate authorization, coordination, continuity and appropriateness of care and services in community or HCBS
  • Facilitate transitions to alternate care settings such as hospital to home, nursing facility to community setting using an integrated care team to address the member’s specific needs
  • Educate members or caregivers regarding health care needs, available benefits, resources, and services including available options for long term care community or facility-based service delivery
  • Provide education, resources, and assistance to help members achieve goals as outlined in their care plan and to overcome obstacles to achieving optimal care in the least restrictive environment
  • Develop a plan of care in conjunction with members or caregivers to identify services to meet the members’ specific needs, and goals
  • Collaborate with the members’ health care and service delivery team including the DSHS Plus LTSS Member Advocate, ICT, and discharge planners, to coordinate the care needs and community resources for the member to maintain the member in the least restrictive safe environment possible

Social Worker

State of Delaware Delaware Veterans Home -State of Delaware DHSS
06.2008 - 04.2018
  • Interviews client, family and/or professional sources to determine clients' needs for a variety of social services which may include employment, job search and basic skills remediation
  • Develops a comprehensive cost-effective service plan utilizing in-house sources, referrals, contracted providers and/or institutions
  • Conducts on-going monitoring and assessment of service delivery for optimum quality and efficiency and authorizes and recommends changes and adjustments as needed
  • Maintains comprehensive case records, summaries, statistical and narrative reports and completes required forms
  • Establishes effective working relationship with clients, family, community and professional sources
  • Provides specialized casework and counseling services in such areas as protective, adoption and options counseling
  • Provides direct casework service through individual/group conferences, counseling and/or site visits
  • Supplies information and responses to inquiries regarding services for clients, family, community and government agencies
  • May provide supportive casework to clients prior to, during or after hospitalization based upon physicians’ diagnosis and recommended treatment

Education

Master's Degree - Social Work

Delaware State University
Dover, DE
12.2020

Bachelor of Science - Psychology

University of Phoenix
Phoenix, AZ
08-2017

Associate of Arts - Human Services

Delaware Technical And Community College
Georgetown
05-2007

Skills

  • Child & Family Counseling
  • Intake Experience
  • Applied behavior analysis
  • Mentoring
  • Crisis intervention
  • PTSD Care
  • Leadership
  • Working with people with developmental disabilities
  • Behavioral therapy
  • Documentation review
  • Medical records
  • Social work
  • Mental health counseling
  • Motivational interviewing
  • Communication skills
  • Group therapy
  • Typing
  • Cognitive behavioral therapy
  • Curriculum Development
  • Program Development
  • HIPAA
  • Behavioral Health
  • Hospice Care
  • Curriculum development
  • Computer skills
  • Patient care
  • Crisis management
  • Addiction counseling
  • Case Management
  • Individual / group counseling
  • Experience with children
  • Meeting Facilitation
  • Intake
  • Working with people with autism
  • Hospital experience
  • Confidential records
  • Anxiety management
  • Developing relationships
  • Schizophrenia treatment
  • Case documentation
  • Psychological assessment
  • Group counseling
  • Clinical documentation
  • Multicultural competence
  • Individual counseling
  • Depression treatment
  • Suicide prevention
  • Behavior modification
  • Anger management
  • Discharge planning
  • Boundary setting
  • Grief counseling
  • Psychosocial assessment
  • Treatment Planning

Certification

  • MHT - Mental Health Therapist, Present
  • CPR Certification, Present
  • CMSW, Present
  • LMSW-CC, Present
  • Licensed Certified Social Worker, Present
  • Certified Social Worker, Present
  • Licensed Master Social Worker, 05/01/21, 01/01/27
  • LMSW, 01/01/21, 01/01/27

Timeline

Behavioral Health Care Coordinator

Sussex VA Georgetown Clinic
01.2023 - 03.2023

Mental Health Therapist

LifeStance Health
03.2022 - 02.2023

Mental Health Therapist

Hopes Helping Hands
10.2021 - Current

LTSS Case Manager

AmeriHealth Caritas
04.2019 - 04.2022

Case Manager/Housing Coordinator

Conexio Care (Apis Services)
05.2018 - Current

Social Worker

State of Delaware Delaware Veterans Home -State of Delaware DHSS
06.2008 - 04.2018

Master's Degree - Social Work

Delaware State University

Bachelor of Science - Psychology

University of Phoenix

Associate of Arts - Human Services

Delaware Technical And Community College
Carla Davis-Mann