Carla Decimus
Spartanburg,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
BMW Logistics
BMW Manufacturing
Greer, SC
09.2023 - Current
- Utilized software programs to track shipments from origin to destination.
- Monitored driver performance, ensuring compliance with safety regulations.
- Documented services performed, operations information, and dispatch details in system.
- Performed regular audits of warehouse materials to identify discrepancies between physical stock and digital records.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Prioritized and organized tasks to efficiently accomplish service goals.
Assistant Store Manager
Historic Tours of America
Key West, FL
01.2023 - 08.2023
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Retail Sales Supervisor
Bealls Outlet
Fort Myers, FL
04.2022 - 01.2023
- Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
- Coached staff on strategies to enhance performance and improve customer relations.
Customer Relations Representative
SatCom Marketing
Fort Myers, FL
02.2021 - 05.2022
- Updated [Type] system with order specifics and customer details, preferences and billing information.
- Supported sales team members to drive growth and development.
- Mentored new employees on procedures and policies to maximize team performance.
- Compiled weekly and monthly performance metrics related to customer relations activities.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
Marathon High School
05-2020
Some College (No Degree) -
Florida SouthWestern State College
Fort Myers, FLSkills
- Inspection Skills
- Safety Monitoring
- Heavy Equipment Operation
- Paperwork Processing
- Information Security
- Scheduling
- Critical Thinking
- Attention to Detail
Languages
Haitian (creole)
Limited
References
References available upon request.
Timeline
BMW Logistics
BMW Manufacturing
09.2023 - Current
Assistant Store Manager
Historic Tours of America
01.2023 - 08.2023
Retail Sales Supervisor
Bealls Outlet
04.2022 - 01.2023
Customer Relations Representative
SatCom Marketing
02.2021 - 05.2022
High School Diploma -
Marathon High School
Some College (No Degree) -
Florida SouthWestern State College