Carla Doll
Human Resource Director
Neoga,IL
Summary
I believe in a human approach to Human Resources, ensuring employees are treated fairly and with empathy. This in turn, promotes loyalty, reduces turnover, and creates a fair, equal opportunity for people to thrive and realize their full potential. I am looking for a company that truly believes in its most important asset; its employees. Human Resources Manager offering twenty years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.t
Overview
17
17
years of professional experience
Work History
Human Resources Director
Joint Active Systems & Bonutti Research
Effingham , IL
04.2018 - 12.2023
- As director, I am part of the Senior Leadership Team and oversee all Human Resources related issues and more. I was the only HR person for the entire organization. 115 employees total
- Member of Board of Directors
- Negotiated health, dental ,vision, life insurance benefits every year for the best carrier and cost effectiveness.
- Completed bi-weekly payroll and 401k administration for 3 companies bi-weekly.
- Devised and executed employee development, performance oversight, compensation, and benefits programs.
- Answered employee questions regarding health benefits and 401k options.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Performed regular audits of personnel files for accuracy and completeness according to company policy.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Actively served on executive learning leadership council, overseeing corporate learning strategy and architecture, innovation, metrics and employee engagement.
- Scheduled meetings with employees to address concerns and grievances.
- Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Launched EEOC and Affirmative Action investigations and resolved employee complaints.
- Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
- Researched industry trends to inform compensation and performance strategies.
- Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies, and procedures.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
- Advised executives on best practices related to recruiting, retention, performance management, diversity and inclusion efforts.
- Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
- Scheduled random drug testing for employees to diminish regularity risks.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Administered workers' compensation program covering injured employees.
- Reported on workplace health and safety compliance to superiors.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Developed employee orientation and training programs for new hires.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization's HR management system.
- Worked with department managers to assess needs.
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Organized educational workshops to promote safety awareness among staff members.
- Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
- Handled employee conflicts efficiently while following all company procedures.
- Developed user-friendly employee handbook for easier updating and maintenance.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Managed compensation, insurance and vacation days within employee benefits programs.
Human Resources Director
Bonutti Orthopedic/JAS & Bonutti Research
Effingham, IL
03.2012 - 04.2018
- Provided Human Resources and Training for six doctors, six physicians assistants, nurses, medical assistants, administrative assistants plus 115 manufacturing and research personnel.
- I was the only HR person for these companies.
- Completed payroll bi-weekly for 8 companies.
- Total employees in Medical facility was 110 and manufacturing/research facility 115 employees.
- Devised and executed employee development, performance oversight, compensation, and benefits programs.
- Answered employee questions regarding health benefits and 401k options.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Performed regular audits of personnel files for accuracy and completeness according to company policy.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Actively served on executive learning leadership council, overseeing corporate learning strategy and architecture, innovation, metrics and employee engagement.
- Scheduled meetings with employees to address concerns and grievances.
- Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Launched EEOC and Affirmative Action investigations and resolved employee complaints.
- Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
- Researched industry trends to inform compensation and performance strategies.
- Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
- Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies, and procedures.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
- Advised executives on best practices related to recruiting, retention, performance management, diversity and inclusion efforts.
- Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
- Created and implemented employee retention strategies.
- Scheduled random drug testing for employees to diminish regularity risks.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Administered workers' compensation program covering injured employees.
- Reported on workplace health and safety compliance to superiors.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Developed employee orientation and training programs for new hires.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization's HR management system.
- Worked with department managers to assess needs.
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Organized educational workshops to promote safety awareness among staff members.
- Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
- Handled employee conflicts efficiently while following all company procedures.
- Created and implemented incentive program for hiring and retaining of employees.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Developed user-friendly employee handbook for easier updating and maintenance.
- Formulated organizational development initiatives such as leadership development and career pathing activities.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Established an effective system for tracking employee attendance records and administering disciplinary actions when necessary.
- Organized and maintained records to facilitate programs, events and activities.
- Partnered with stakeholders to strategize and execute best-in-class hiring practices.
- Notified all employees immediately when policies/procedures were updated or changed.
- Developed and implemented human resources policies and procedures.
- Devised training programs for new and existing employees.
- Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
- Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.
- Organized employee directories and updated individual contact information.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Aligned HR policies with federal and local regulations.
- Maintained up-to-date knowledge of industry trends and developments in the field of human resources management.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Designed employee performance evaluation process and merit program.
- Complied with local, state and federal laws and established organizational standards.
- Conducted exit interviews and recorded employee feedback for use in retention strategy development.
- Helped with employee transfers and referrals.
- Handled employee discipline and termination to address policy infractions.
- Suggested promotions and wage increases according to employee performance.
- Developed job descriptions using targeted keywords and published job openings on company website and job boards.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Recruited and trained new employees to manage overall talent acquisition.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Training/HR Generalist II
Midland States Bank
10.2006 - 03.2012
- Supported the HR department in a variety of ways including developing and facilitating various training programs.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Assessed training needs based on performance evaluations or feedback from managers.
- Scheduled or conducted new employee orientations.
- Monitored company compliance with labor regulations at all levels.
- Hired employees and processed hiring-related paperwork.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Partnered with senior HR team to communicate company standards and policies.
- Assisted with payroll processing by verifying timekeeping records.
- Drafted and implemented HR policies in accordance with applicable laws.
- Reviewed job descriptions and updated them as needed according to changing business needs.
- Prepared or maintained employment records using human resources management system software.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Responded to inquiries from employees regarding benefits packages.
- Maintained human resources records by processing applications and resumes.
- Maintained accurate records of personnel data in the HRIS system.
- Provided essential support to address individual HR needs of employees.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Regional Sales Manager/Trainer
NOVA Solutions, Inc.
- Covered a 15-state area providing sales training for representatives and dealers, as well as meeting with end-users to initiate sales opportunities.
Education
Business/Liberal Arts -
Mattoon, Illinois
01.1996
PHR Certification (Professional in Human Resources) -
SHRM-CP -
Dale Carnegie Course -
Certified Facilitator, Pacific Institute's Investment in Excellence -
Certified Instructor, St. Meyer & Hubbard -
Lake Land College -
Skills
- HR Management
- Employee Relations
- Benefits
- Training
- Event Planning
- Interpersonal Skills
- Recruited for all positions
- Benefits administration
- Payroll (ADP)
- Team building/Training
- Monitor HR law and policies
- Patient liaison
- Member of transition team regarding sale of clinic to major hospital group
- Personnel Recruitment
- Skilled in Microsoft Office
- Compliance
- Leadership Development
- HR Policy Development
- Human Resources
- Compensation Structuring
- Compensation and Benefits
- Employment Record Verification
- Recruitment Strategies
- Payroll Coordination
- Recordkeeping
- Staff Compensation
- Training Development
- Payroll Administration
- Recruitment and Hiring
- New Employee Training
- Exit Interviews
- Benefits Programs
- Benefits Administration
- Human Resources Operations
- Background Checks
- Training Programs
Timeline
Human Resources Director
Joint Active Systems & Bonutti Research
04.2018 - 12.2023
Human Resources Director
Bonutti Orthopedic/JAS & Bonutti Research
03.2012 - 04.2018
Training/HR Generalist II
Midland States Bank
10.2006 - 03.2012
Regional Sales Manager/Trainer
NOVA Solutions, Inc.
Business/Liberal Arts -
Mattoon, Illinois
PHR Certification (Professional in Human Resources) -
SHRM-CP -
Dale Carnegie Course -
Certified Facilitator, Pacific Institute's Investment in Excellence -
Certified Instructor, St. Meyer & Hubbard -
Lake Land College -
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