Carla Drungo-Dailey
Springfield,MA
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English.
Overview
16
16
years of professional experience
Work History
Private Duty Caregiver
Sarah Francis
02.2022 - 10.2023
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, and toileting.
- Planned and prepared nutritious meals for clients according to their dietary needs.
- Transported clients to doctor's appointments, errands, social events.
- Organized recreational activities such as games and outings.
Day Center Worker
Mercy Life
09.2019 - 01.2022
- Maintained records of client care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Observed changes in client's physical or mental condition and reported any changes to supervisor or case manager immediately.
- Organized recreational activities such as games and outings.
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, and toileting.
- Participated in regular team meetings with interdisciplinary team members regarding patient care issues.
- Demonstrated excellent communication skills when interacting with patients and families.
- Adhered to all HIPAA regulations related to privacy of patient information.
- Promoted a safe environment for clients by following infection control protocols.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
Elder Assistant
Mary's Meadow at Providence Place
08.2007 - 09.2019
- Provided companionship and conversation to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming and toileting.
- Cared for the personal hygiene needs of the elderly client.
- Attended team meetings at nursing home or other care facility to discuss patient progress or concerns.
- Monitored changes in health status of the elderly client and reported any changes to supervisor or family members immediately.
- Assisted with physical therapy exercises under direction of a licensed therapist.
- Organized recreational activities for the elderly client on an individual basis or in small groups.
- Maintained accurate records of services provided and submitted reports as required by state regulations.
- Ensured a safe environment for the elderly client by following safety protocols established by the facility.
- Participated in educational workshops related to geriatric care.
- Responded quickly to emergency situations involving the elderly client.
- Served as an advocate for patients' rights within long-term care facilities.
- Assisted patients with transportation and mobility needs such as moving between wheelchairs and beds.
Education
Bachelor of Arts - Interdisciplinary Studies
Cambridge College
06.2025
Skills
- Patient Care
- Behavioral Management
- First aid and safety
- Bathing Assistance
- Compassionate Care
- Emotional Support
- Personal Hygiene Assistance
- Problem-Solving
- Behavior redirection
- PPE Usage
- Fast Learner
- Decision-Making
- Attentive to People
- Certified in CPR/AED
- Vital signs monitoring
Timeline
Private Duty Caregiver
Sarah Francis
02.2022 - 10.2023
Day Center Worker
Mercy Life
09.2019 - 01.2022
Elder Assistant
Mary's Meadow at Providence Place
08.2007 - 09.2019
Bachelor of Arts - Interdisciplinary Studies
Cambridge College
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