Carla Fazi
North Royalton,OH
Summary
Dynamic and results-driven professional with a proven track record at Green Circle Growers Inc. Skilled in merchandise planning and effective team collaboration, I enhanced customer satisfaction and drove revenue growth through strategic inventory control and engaging displays. Known for my reliability and attention to detail, I consistently deliver exceptional results. With the ability to work well with others.
Overview
18
18
years of professional experience
Work History
Merchandiser
Serv-U-Success
Brunswick, OH
01.2024 - 04.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
District Manager
Green Circle Growers Inc.
Oberlin, OH
03.2007 - 08.2023
- Supervised various locations, enforcing high-quality standards of operation.
- Created and executed planograms for multiple stores and regions including other vendors product placement.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Compiled and analyzed data to determine which product was needed on a weekly basis
Education
High School Diploma -
North Royalton High
North Royalton, OH06.2003
State Tested, Nurse Assistant - Nursing
Cuyahoga Valley Career Center
Brecksville, OH06.2003
Skills
- Reliable and punctual
- Friendly and outgoing
- Merchandise planning
- Active listener
- Pricing and signage updates
- Sales techniques
- Plan-o-gram implementation
- Merchandising trends
- Display signage
- Time management
- Multitasking
- Customer service
- Product knowledge
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Critical thinking
- Team collaboration
- Decision-making
- Relationship building
Timeline
Merchandiser
Serv-U-Success
01.2024 - 04.2025
District Manager
Green Circle Growers Inc.
03.2007 - 08.2023
High School Diploma -
North Royalton High
State Tested, Nurse Assistant - Nursing
Cuyahoga Valley Career Center