Carla Flores
Brooklyn,NY
Summary
Dynamic and results-driven professional with a strong background in customer service. Proven ability to foster relationships and achieve sales goals through exceptional interpersonal communication and teamwork. Skilled in patient care and equipment setup, consistently enhancing client experiences and promoting a positive environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Champs Sports
Brooklyn, NY
07.2024 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Help customers locate products, and checked the store system for merchandise.
- Work closely with team members and management to achieve sales goals
- Process customer transactions accurately and efficiently
- Foster strong relationships with customers by offering our rewards programs, and other store initiatives.
Resident Assistant
Liu Brooklyn
Brooklyn, NY
08.2023 - Current
- Develop a positive living environment for residents, often resolving conflicts
- Work with other resident assistants to build a successful hall community
- Create program events for the school community
- Manage administrative duties such as maintenance requests and incident reports
Physical Therapy Aide
Professional Physical Therapy
Brooklyn , NY
11.2023 - 03.2024
- Updated and maintained charts to reflect on patient progress and treatments.
- Helped patients with their scheduled exercises
- Taught new exercises to patients based on their treatment
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
Camp Counselor
LIU Children's Academy Summer Camp
Brooklyn , NY
07.2023 - 08.2023
- Engage day camp participants in meaningful activities that fostered their personal development and growth
- Prioritized safety and well-being of all campers
- Supervised children of varying ages, interests, skills, and developmental levels
- Supported children by actively listening and offering encouragement
Crew Member/Cashier
Chipotle Mexican Grill
Elmhurst, NY
08.2022 - 08.2023
- Provide excellent customer service by greeting customers and meeting quality expectations
- Quickly resolve customer concerns
- Carefully listen to customer requests when preparing their meals
- Properly implemented food safety rules
- Restocked inventory and organized storage shelves
SYEP/Receptionist
Astoria Animal Hospital
Astoria, NY
07.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- I walked and cared for onboarding patients, which involved feeding, cleaning cages, and walking them regularly.
- Restrained patients when being examined by the vet.
- Memorized all relevant information in preparation to answer any potential questions that clients may have upon entering.
Education
Bachelor of Science - Exercise Science
Long Island University
Brooklyn 05-2026
High School Diploma -
William Cullen Bryant High School
Astoria, NY06-2022
Skills
- Teamwork and collaboration
- Exceptional leadership ability
- Patient care
- Equipment setup
- Customer service
- Outstanding interpersonal communication
- Strong work ethic
- Active listening
- Ability to respond to and assess situations
Activities
- Vice-President of the Student Activities Board (August 2024 - Current)
- LIU Investment Fund (Sept. 2022 - May 2022)
- LIU Pre-Med Society (Sept. 2022 - May 2022)
- Girls Varsity Basketball (10/2019 - 02/2022) Team Captain (2021 - 2022)
- Girls Flag Football (03/2020 - 05/2022) Team Captain (2021 - 2022), M.V.P (2021 - 2022)
Certification
- Heartsaver First Aid CPR AED
Accomplishments
- Student Honor roll for 3 years in a row
- My Sisters Keeper Award (2022)
- Most Improved Player Girls Varsity Basketball (2022)
- Most Valuable Player Girls Flag Football (2022)
Timeline
Sales Associate
Champs Sports
07.2024 - Current
Physical Therapy Aide
Professional Physical Therapy
11.2023 - 03.2024
Resident Assistant
Liu Brooklyn
08.2023 - Current
Camp Counselor
LIU Children's Academy Summer Camp
07.2023 - 08.2023
Crew Member/Cashier
Chipotle Mexican Grill
08.2022 - 08.2023
SYEP/Receptionist
Astoria Animal Hospital
07.2021 - 09.2021
Bachelor of Science - Exercise Science
Long Island University
High School Diploma -
William Cullen Bryant High School
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