Carla Garcia
Bronx ,NY
Summary
Dedicated Home Care Attendant at Bhrags, skilled in compassionate caregiving and vital signs monitoring. Enhanced client independence through tailored care plans and emotional support, significantly reducing hospitalization frequency. Proven ability to educate families on patient care, fostering strong relationships and ensuring optimal well-being.
Overview
8
8
years of professional experience
Work History
Home Care Attendant
Bhrags
The Bronx, NY
05.2021 - 08.2026
- Assisted clients with daily living activities to enhance quality of life.
- Provided companionship and emotional support to promote mental well-being.
- Monitored client health status, reporting changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Coordinated transportation for medical appointments and social outings.
- Maintained cleanliness and safety of client environments to ensure comfort.
- Developed individualized care plans in collaboration with family members and healthcare teams.
- Trained new staff on best practices for patient care and safety protocols.
- Improved patient comfort by providing compassionate and attentive care.
- Educated family members on best practices regarding patient care at home setting; provided guidance on handling emergencies or unexpected situations effectively.
- Organized recreational outings/activities that aligned with client interests/preferences; promoted social interaction and mental stimulation.
- Maximized client independence through skill-building activities based on individual abilitiesgoals.
- Administered medication accurately, adhering strictly to doctor instructions for client safety.
- Assisted clients with mobility challenges, promoting independence and overall wellbeing.
- Maintained a safe and clean environment for clients, ensuring optimal living conditions.
- Completed detailed documentation regarding patient status/progress which contributed towards accurate evaluation by healthcare providers.
- Managed transportation logistics for medical appointments, guaranteeing punctuality and alleviating stress for the client.
- Monitored vital signs to track health progress and report any concerning changes promptly.
- Collaborated with other care team members, ensuring seamless coordination in delivering comprehensive care plans.
- Provided emotional support to clients and their families, fostering strong relationships.
- Supported personal hygiene tasks for clients while maintaining dignity and privacy standards consistently.
- Conducted thorough assessments of patients'' needs, developing tailored care strategies accordingly.
- Reduced hospitalization frequency by closely monitoring symptoms and promptly addressing emerging health issues.
- Enhanced client satisfaction by offering personalized assistance with daily activities.
- Ensured proper nutrition for clients by preparing healthy meals according to dietary restrictions or preferences.
- Developed trusting relationships with clients through active listening techniques and empathetic communication style.
- Facilitated communication between healthcare providers and clients, advocating on behalf of the latter''s needs.
- Implemented physical therapy exercises as prescribed by healthcare professionals to aid in patient recovery and maintenance of strength/mobility levels.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed individual care plans for clients based on specific needs.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Administered medications in accordance with doctor's instructions.
- Scheduled and coordinated medical appointments.
- Utilized universal precautions and infection control principles in all aspects of care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Developed and implemented care plans for clients.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Restaurant Waiter
Hibachi Buffet & Grill
12.2018 - 09.2021
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge and recommendations to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area to meet health standards.
- Provided exceptional customer service to enhance dining experiences.
- Accurately took and relayed orders to kitchen staff for timely preparation.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Assisted in training new staff on restaurant procedures and customer engagement techniques.
- Collaborated with team members to streamline service during peak hours for efficiency.
- Addressed customer inquiries and resolved issues promptly to maintain positive relations.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Implemented feedback from guests to improve service quality and operational flow.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
GED - Finlay Medical Training Institution
William L Dickinson
New York09.2024
Skills
- Compassionate caregiving
- Bathing assistance
- Housekeeping tasks
- Vital signs monitoring
- Grooming assistance
- Dressing assistance
- Emotional support
- Meal preparation
- Disability care experience
- Mobility assistance
- Nutrition monitoring
- Medical equipment operation
- Laundry assistance
- Elderly care expertise
- Patient assistance
- Memory care
- Physical therapy aid
- Fall prevention
- Toileting assistance
- Personal hygiene support
- Patient care
- First aid and safety
- Recording vital signs
- Behavioral support
- Patient education
- Personal hygiene assistance
- Housekeeping
- Safety procedures
- Wound care
- Bedside care
- Pain management
- Client documentation
- Feeding assistance
- Patient transport
- Medication administration
- Infection control
- Behavioral management
- Documentation
- Interpersonal communication
- Medication organization
- Light housekeeping
- Behavior redirection
- Patient transportation
- Patient advocacy
- ADL support
- Medical charting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Home Care Attendant
Bhrags
05.2021 - 08.2026
Restaurant Waiter
Hibachi Buffet & Grill
12.2018 - 09.2021
GED - Finlay Medical Training Institution
William L Dickinson