Summary
Overview
Work History
Education
Skills
Additional Information
Relocation
Timeline
Generic

Carla Godinez

El Paso

Summary

Professional with a background in fast food seeking to transition into the fashion retail sector. Experienced in customer service, cash management, and merchandising, with a strong focus on consumer satisfaction. Proven skills in communication, time management, and attention to detail, ensuring accurate financial transactions. Committed to leveraging passion for fashion and artistic expression in a dynamic retail environment.

Overview

23
23
years of professional experience

Work History

Cashier, Sales Associate

Burlington
Horizon City
03.2024 - 05.2025
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Handled returns and exchanges, following company policies for customer satisfaction.
  • Monitored inventory levels at the register to prevent stock shortages or overages.
  • Provided training support to new cashiers on operational procedures and best practices.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier/Sales Associate

Eros video Adult store
08.2022 - 12.2022
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Presented complementary merchandise to increase sales of promotional items.
  • Promoted warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Worked closely with front-end staff to assist customers.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Followed company safety regulations to maintain safe work environment.

Cashier/Customer Service

McCoy's Building Supply
10.2021 - 01.2022
  • Counted and balanced cashier drawers.
  • Offered customers carry-out service at completion of transaction.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Cashier In Home Caregiver

Caring Matters Home Health Care
04.2020 - 09.2021
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Personal care
  • Maintained clean and well-organized environment for client happiness and safety.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.

Cashier/Sales Associate

s DISCOUNTS
08.2021 - 08.2021
  • Promoted warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained clean, orderly and well-stocked register area.
  • Helped with purchases and signed customers up for rewards program.

Cashier

GARDEN CENTRE AND WAREHOUSE, WALMART
el paso
09.2015 - 07.2019
  • Organizer
  • Sales items
  • Friendly customer service
  • Inventory
  • Receiving and packaging inventory, Customer Service
  • Organizing the floor
  • Unloading trucks, Organizing the floor
  • Unloading truck
  • CASHIER, I'm currently a garden center sales associate with changing roles
  • These include customer service, cashier, sales floor stocker, backroom stocker, seasonal stocker and display setting, and layaway
  • Being primarily in garden center, I have to maintain the wellbeing of the plants, garden materials, tools, patio furniture, and chemicals
  • Also have to adapt to other workstations, Carla Godinez monicsweetie@yahoo.com s associates are moved from station to station
  • This include fulfilling tasks given to members of management.

COOK

FAST FOOD, CHARLEY'S PHILLY STEAKS
01.2014 - 01.2014
  • I was working in the registers, cooking the food, cleaning the workstations, organizing inventory, and attending customers
  • My job's primary objective was to keep a high customer satisfaction, keep inventory accuracy and organization, and maintain cleanliness within the store
  • With a greater increase in demand and customer service, one is required to be more props with service and organization
  • This helped me enforce what I had already learned and applied in past job experiences, and allowed me to improve my skills during work.

food service worker

PASTRY COOK, DUNKIN' DONUT
01.2013 - 01.2014
  • I was the cook who prepared the donuts, the drinks, and some of the displays for the products
  • Was mainly working with the preparation, cutting, shaping, and decoration of the donuts
  • Paid careful attention to temperatures, measurements, and details within our products
  • Also had to adapt to an increase in customer service and organization procedures., within multiple roles as a cashier, server, and cook in the restaurant
  • In this fast moving working environment, I learned to work multiple tasks and promptness in task fulfillment in short periods of time
  • Also helped in the adaptation to a constantly changing environments.

NIGHT CREW

DAY STOCKER, FORT BLISS EXCHANGE
01.2005 - 01.2006
  • I was the overnight stocker working with merchandise stocking and backroom organization
  • Customer service was more lenient in this position, but it still required organization
  • In here, product organization within sales floor and backroom take greater precedence, which helped me understand its importance and how it can affect work during the daytime
  • Regulations and policies also were more strict, prompting others to follow said policies to avoid issues.

CASHIER/SERVER

POPEYE'S CHICKEN
01.2002 - 01.2003
  • Was in a similar position as my previous employer
  • I was a server, cashier, and cook within the restaurant
  • Despite the similarities, the more popular working environment helped me understand the importance of excellent customer service
  • From serving accuracy, to paying attention to order details.

Education

Associate of Arts - Criminal Justice

El Paso Community College
El Paso, TX
03-2027

High School Diploma -

Randolph Air Force Base Military School
San Antonio, TX
06.2002

Skills

  • Organized
  • Pay attention to and keep track of details
  • Thorough knowledge of high-end fashion and trends
  • Excellent multi-tasker
  • Detailed display designing
  • Adaptable to changing work environments
  • Strong communication skills
  • Teamwork and Collaboration
  • Display Setup
  • Stockroom Upkeep
  • Team Leadership
  • Store Cleaning
  • Store Opening and Closing
  • Bagging and Packaging
  • Order Processing
  • Merchandise Stocking
  • Retail merchandising
  • Cleaning and sanitizing
  • Time management skills
  • Cash register operation
  • Credit card processing
  • Cash handling
  • Customer service
  • Customer assistance
  • Loss prevention
  • Hospitality and accommodation
  • Refund handling
  • Staff training
  • Friendly and Outgoing
  • Customer Service
  • Locating Merchandise
  • Available Nights, Weekends and Holidays
  • Retail Metrics and Goals
  • Flexible Hours
  • Attention to Detail
  • Item Ticketing and Pricing
  • Returns and Exchanges

Additional Information

  • Willing to relocate to: Horizon City, TX - El Paso, TX

Relocation

Willing to relocate to: Horizon City, TX - El Paso, TX

Timeline

Cashier, Sales Associate

Burlington
03.2024 - 05.2025

Cashier/Sales Associate

Eros video Adult store
08.2022 - 12.2022

Cashier/Customer Service

McCoy's Building Supply
10.2021 - 01.2022

Cashier/Sales Associate

s DISCOUNTS
08.2021 - 08.2021

Cashier In Home Caregiver

Caring Matters Home Health Care
04.2020 - 09.2021

Cashier

GARDEN CENTRE AND WAREHOUSE, WALMART
09.2015 - 07.2019

COOK

FAST FOOD, CHARLEY'S PHILLY STEAKS
01.2014 - 01.2014

food service worker

PASTRY COOK, DUNKIN' DONUT
01.2013 - 01.2014

NIGHT CREW

DAY STOCKER, FORT BLISS EXCHANGE
01.2005 - 01.2006

CASHIER/SERVER

POPEYE'S CHICKEN
01.2002 - 01.2003

Associate of Arts - Criminal Justice

El Paso Community College

High School Diploma -

Randolph Air Force Base Military School

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Carla Godinez