Carla Gomez
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Dynamic and adaptable Retail Sales Associate with a history at Journeys Shoes, where I enhanced customer satisfaction and streamlined inventory processes. Skilled in cash handling and customer engagement, I bring a strong work ethic and a proven ability to thrive in team settings. Fluent in Spanish, I excel in creating positive shopping experiences and fostering customer loyalty.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Worker
Journeys Shoes
11.2022 - Current
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by promptly restocking merchandise as needed.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Babysitter
Family And Community
04.2020 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Bachelor of Nursing - Nusring
El Camino College
Torrance, CA06-2028
High School Diploma -
Inglewood High School
Inglewood, CA06-2024
Skills
- Customer engagement
- Adaptability and resilience
- Store maintenance
- Returns processing
- Cash handling proficiency
- FLUENT IN Spanish
- Flexible schedule
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate Worker
Journeys Shoes
11.2022 - Current
Babysitter
Family And Community
04.2020 - 06.2024
Bachelor of Nursing - Nusring
El Camino College
High School Diploma -
Inglewood High School
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