Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Haper

Sioux Falls,SD

Summary

Executive Assistant skilled with 20+ year of experience at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Track record supporting professional needs with well-organized precision. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

26
26
years of professional experience

Work History

Lead Executive Assistant

Sanford
08.2017 - Current
  • Took notes and dictation at meetings.
  • Coordinated high-level meetings, ensuring proper preparation and smooth execution of agendas and action items.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Optimized time management for executives by anticipating needs, prioritizing tasks, and resolving issues proactively.
  • Organized and coordinated conferences and monthly meetings.
  • Handled confidential and sensitive information with discretion and tact.
  • Streamlined executive scheduling by effectively managing calendars, appointments, and travel arrangements.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained strict confidentiality while handling sensitive information relating to company operations and personnel matters.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Executive Assistant

Sanford Health
03.2016 - 08.2017
  • Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Coordinated events and worked on ad hoc projects.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Took notes and dictation at meetings.

Executive Assistant/Customer Service

Citibank
02.1998 - 09.2015

Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.
  • Took notes and dictation at meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events and worked on ad hoc projects.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened personal and business calls and directed to appropriate party.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Skilled at working independently and collaboratively in a team environment.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

Associates Degree in Adminstration - Adminstration

Nettleton Jr College
Sioux Falls SD
1993

Skills

  • Documentation and Recordkeeping
  • Strong decision-making
  • Staff Management
  • Schedule Management
  • Invoice Processing
  • Honest and Dependable
  • Travel Arrangements
  • Document Preparation and Editing
  • Meeting Agenda Preparation
  • Materials Organization
  • Travel Coordination
  • Travel Arrangement Coordination
  • Work Prioritization
  • Travel Arrangements and Logistics
  • Scheduling
  • Information confidentiality
  • Administrative Support
  • Executive Support
  • Schedule & calendar planning
  • Report Distribution

Timeline

Lead Executive Assistant

Sanford
08.2017 - Current

Executive Assistant

Sanford Health
03.2016 - 08.2017

Executive Assistant/Customer Service

Citibank
02.1998 - 09.2015

Associates Degree in Adminstration - Adminstration

Nettleton Jr College
Carla Haper