Carla Hayden
Fate,TX
Summary
Accomplished Childcare Director with a proven track record at Kids Kingdom Learning Center, excelling in staff management and parental engagement. Demonstrated expertise in safety regulations compliance and fostering team collaboration.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Childcare Co-Director
Stepping Stones DFW LLC
02.2024 - Current
- Engage with parents and families to build positive relationships for children to thrive.
- Select and retain high-quality staff to reduce turnover and foster stability.
- Supervise and managed teachers to guarantee highest standards of care.
- Oversee the facility to maintain compliance with all state and city regulations.
- Thrive to reduce staff turnover by cultivating a positive work environment.
Executive Childcare Director
Kids Kingdom Learning Center
08.2012 - 12.2023
- Engaged with parents and families to build positive relationships for children to thrive.
- Hired quality staff to reduce turnover and foster stability.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Monitored and observed children daily interactions and behavior and reported findings to parents.
- Scheduled trainings for team members to foster professional growth and enhance overall staff performance.
- Provided transportation services to and from schools.
- Coordinated and managed state approved food program.
Administrative Assistant
Care First Home Medical Equipment, Inc.
03.2006 - 04.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Processed monthly billings for accuracy to maintain a 95% collection rate.
Education
Bachelor of Science - Accounting
South University
Savannah, GA12.2026
Skills
- Safety regulations compliance
- Staff hiring
- Administrative Functions
- Staff Management
- Enrollment procedures
- Documentation and Recordkeeping
- Classroom Management
- Team Collaboration
- Staff Supervision
- Parental engagement
Certification
- Director's Credential - Various State Departments of Education or Human Services.
- Food Handler's Permit – Local Health Departments.
- CPR Certification – American Red Cross or American Heart Association.
Timeline
Childcare Co-Director
Stepping Stones DFW LLC
02.2024 - Current
Executive Childcare Director
Kids Kingdom Learning Center
08.2012 - 12.2023
Administrative Assistant
Care First Home Medical Equipment, Inc.
03.2006 - 04.2012
Bachelor of Science - Accounting
South University
- Director's Credential - Various State Departments of Education or Human Services.
- Food Handler's Permit – Local Health Departments.
- CPR Certification – American Red Cross or American Heart Association.
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