Carla Hower
Ball Ground,GA
Overview
25
25
years of professional experience
Work History
Package Handler
FedEx Ground
03.2021 - 04.2022
- Sorted and organized packages according to delivery routes, ensuring timely dispatch.
- Maintained clean and safe work environment by adhering to safety protocols and guidelines.
- Used hand-held scanners and physical logs to accurately track item movements.
Carpenter
Self Employed Services
02.2011 - 11.2020
- Constructed custom frameworks and structures using various materials to meet project specifications.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Assistant Manager
BP Connect
03.2000 - 06.2010
- Led daily operations to ensure seamless customer service and satisfaction.
- Trained and mentored staff on operational procedures a
- Monitored inventory levels, ensuring stock availability for customer demands.
- Coordinated promotional events to drive customer engagement and increase sales revenue.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Supervisor of House Cleaning Company
Merry Maids
01.1997 - 08.1999
- Assisted team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Supported training initiatives for new employees, fostering a collaborative work environment.
- Streamlined communication processes among team members to enhance project coordination.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
GED -
Georgia GED, Chattahoochee Technical College
Acworth, GAInformation Technology
My Computer Career
Columbus, OH01-2026
Timeline
Package Handler
FedEx Ground
03.2021 - 04.2022
Carpenter
Self Employed Services
02.2011 - 11.2020
Assistant Manager
BP Connect
03.2000 - 06.2010
Supervisor of House Cleaning Company
Merry Maids
01.1997 - 08.1999
GED -
Georgia GED, Chattahoochee Technical College
Information Technology
My Computer Career