Summary
Overview
Work History
Education
Skills
Timeline
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Carla Hutchison

Douglasville,GA

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Delivery Driver

FedEx Delivery Driver
10.2016 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • I have performed the duties of manger/B.C. for FedEx delivery contractors.
  • Scheduling, Payroll, Setting up Routes, Supervising drivers and dispatch

Delivery Driver

Five Star Vending
08.2015 - 08.2016
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.

Delivery Driver

Jims Formal Wear
03.2009 - 07.2015
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Kept detailed records of deliveries and money received from customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Education

High School Diploma -

Douglas County High School
Douglasville, GA

Skills

  • Dispatch Communication
  • Payment Collection
  • Order Verification
  • DOT Compliance
  • GPS Navigation
  • Load Balancing
  • Mileage Tracking
  • Commercial Driving
  • Quality Assurance
  • Vehicle Maintenance
  • Clean Driving Record
  • Valid Driver's License
  • Safe Driving
  • Advanced Planning
  • Customer Service
  • Safe Driver Training
  • Punctual and Reliable
  • Attention to Detail
  • Dependable and Reliable
  • Shipping and Packaging
  • Map Reading and Navigation Skills
  • Pre-Trip and Post-Trip Inspections
  • Time Management Skills
  • Problem-Solving
  • Roads and Highways Knowledge
  • Safe Driving Record
  • Delivery Recordkeeping
  • Clean MVR

Timeline

Delivery Driver

FedEx Delivery Driver
10.2016 - Current

Delivery Driver

Five Star Vending
08.2015 - 08.2016

Delivery Driver

Jims Formal Wear
03.2009 - 07.2015

High School Diploma -

Douglas County High School

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Carla Hutchison