Carla Ixcolin
Austin,TX
Summary
Proven cashier at Rudy's Country Store and Bar-B-Q, adept in POS system operations and delivering exceptional customer service. Excelled in enhancing checkout efficiency and mentoring staff, significantly improving customer satisfaction. Skilled in cash handling and conflict resolution, demonstrating reliability and empathy. Achieved notable accuracy in transactions, fostering repeat business and streamlining operations.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Rudy's Country Store and Bar-B-Q
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Texas Virtual Academy At Hallsville
Austin, TX12.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Cash register operation
- Conflict resolution
- Refunds and exchanges
- POS system operations
- Staff training
- ID verification
- Order packaging
- Order verification
- Liquor law compliance
- Empathy and patience
- Training and onboarding
- Basic math
- Hospitality and accommodation
- Online orders preparation
- Gift card handling
- Honest and dependable
- Credit and cash transactions
- Bilingual
Certification
I have my TABc for serving alcohol and I also have my food handler to work in the food industry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Rudy's Country Store and Bar-B-Q
03.2022 - Current
High School Diploma -
Texas Virtual Academy At Hallsville
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