Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carla Jackson

Caterer
Douglasville,Ga

Summary

Customer service-oriented professional with over 20 years in the food industry seeking a position where I could utilize my interpersonal skills and be of service to others. Friendly hard worker with exceptional hospitality skills. Encompasses a range of task focused on the efficient handling and management of goods within a warehouse setting. 15 plus years of experience in warehouses.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Catering Owner

Streetz Cuisine
05.2020 - Current
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Coordinated and executed menu planning, recipe development and daily restaurant operations.
  • Trained kitchen workers on culinary techniques.
  • Performed financial analysis and recommended effective methods to cut costs.
  • Monitored meals served for temperature and visual appeal.

Catering Crew

Atlanta Finest Catering Company
05.2019 - 10.2021
  • Serve guests during events with exceptional customer service
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Distributed food to service staff for prompt delivery to customers.

Order Puller

Fulfillment Strategies International
08.2012 - 07.2019
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Pulled products off shelves and followed instructions to box up orders according to customer specifications.
  • Labeled boxes and placed in outbound collection areas.
  • Prepared sortation area by setting up pallets and carts for product.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Quality Control ensuring products or services meet established standards and specification.
  • Shipping Clerk responsible for the smooth and efficient handling of outgoing shipments of the company's products
  • Receiving Clerk receive, inspect, and document incoming shipments, verifying, contents against purchased orders and damages or discrepancies.

Education

Bachelor of Science - Culinary Arts

The Art Institute of Atlanta
Atlanta, GA

Skills

  • Adaptable
  • Flexible
  • Customer Service Skills
  • Teamwork
  • Interpersonal Skills
  • Friendly and positive
  • Ability to work under pressure
  • Good at problem-solving
  • Empathetic
  • Professional and responsible
  • Public Interaction
  • Company Culture and Values
  • Emergency Situations Management
  • Problem Solving
  • Verbal and Written Communication
  • Safety Procedures
  • Administrative Tasks
  • Cleaning and Sanitizing
  • Beverage Service
  • Quality Assurance

Certification

  • ServeSafe Manager Certification

Timeline

Catering Owner

Streetz Cuisine
05.2020 - Current

Catering Crew

Atlanta Finest Catering Company
05.2019 - 10.2021

Order Puller

Fulfillment Strategies International
08.2012 - 07.2019

Bachelor of Science - Culinary Arts

The Art Institute of Atlanta

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