Dynamic bilingual professional with a strong background in healthy relationships, adept at relationship building and effective communication. Dedicated to working with students and people of different walks of life and abilities, with the ability to engage and support special needs students and people with a variety of behavioral needs and backgrounds. Efficiently manage time and resources. Excellent team player. Passionate about managing multiple priorities with a positive attitude. Over achiever who enjoys enhancing the ability of students, volunteers and other team members' success, while ensuring quality service delivery with an outstanding outcome.
Provide excellent customer service by greeting customers, processing transactions at the register or self-checkout, handling returns and refunds, and assisting with product inquiries. Also responsible for maintaining a clean and safe work environment, supporting and training other associates, and performing various tasks like managing the customer service desk as needed.
As the Community Educator I relayed to the community the services available to victims of domestic violence. Though public awareness, I provided educational presentations to area schools, civic groups, churches, and businesses on various topics relating to domestic violence. I participated in tabling events, as well. I maintained excellent community relations and enhanced our relationships throughout the duration of my employment. I was required to maintain confidentiality in relation to client services, while meeting client needs throughout employment with the agency. Minimum qualifications were B.A./B.S. in duration of my employment. As the Volunteer Coordinator I was responsible for recruiting, interviewing, screening, and training all volunteers, including some interns, depending on course of study. I supervised, motivated, and evaluated volunteers to insure quality of services they provided. I maintained administration duties by requirement of managed volunteer records and provided monthly, quarterly, semiannual, and annual reports to the executive director and the executive board of directors.
I assisted in responsibilities with special needs students by helping support the lead teacher's instructions. Supported the students with a variety of disabilities by redirecting behavior, reinforcing instructions, adapting multiple activities in the classroom, on the playground and on field trips, as well. I assisted with personal care and maintained a safe environment including any other duties as needed.
Operated forklifts and pallet jacks to move materials efficiently within steel yard and plant warehouse, when needed, to help Scaffold Builders erect scaffolds where needed throughout the world's oldest and largest mill. Maintained accurate inventory records. Assisted in training new team members on safety protocols and operational protocols. Monitored product quality during handling to prevent damage or loss.
Operated forklifts and pallet jacks to efficiently move steel materials to build scaffolds in world's largest and oldest mill. Streamlined material handling processes, enhancing workflow efficiency across the mill areas, including wood mill, paper mill, coal mill and water mill. Monitored stock levels, initiating reorders to prevent shortages and maintain production schedules. Conducted regular inspections of machinery and equipment to ensure compliance with safety standards. Transported inventory items to appropriate locations. Packed items into appropriate containers for shipments needed at other locations for company.