Carla Johnson

SAFELITE AUTO GLASS

• Programmed in D3/PICK on Unix platform
• Analyze, modify, and enhance legacy Back Office D3 PICK Basic applications that supports Fusion Finance, Supply Chain and Waste Management.
• Analyze ideas, business models, and user models of new requirements to formulate designs.
• Wrote code for database applications.
• Developed custom solutions for clients based on their unique business requirements and objectives.
• Designed and implemented scalable applications for data extraction and analysis.
• Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
• Collaborated with cross-functional teams to design and develop high-quality applications for various industries.
• Created software applications in test-driven development environment.

• Programmed in Universe and Unidata on AIX platform for HealthCare company.
• Developed, modified, and maintained assigned programming using Unidata and Universe developed for Healthcare industry using system.
• Developed scalable applications using agile methodologies for timely project delivery.
• Optimized code performance for improved user experience and system efficiency.
• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
• Collaborated with other teams and company systems to review user requirements and needs for new software.
• Researched and developed programs for Transparency in Coverage and ‘No Surprises Act’ legislation.
• Manually tested applications using test cases to demonstrate successful performance of software as per design.
• Investigated new and emerging software applications to select and implement administrative information systems.
• Created and modified on-line user interfaces to improve accessibility to information.

HUMANA/TCS

• Analyze system programming of PICK Technology, map and document interfaces between systems.
• Collaborated with cross-functional teams to ensure seamless integration of new features.
• Developed detail analysis of programs used by interfaces for receiving and sending field, printing, and displaying on screen.
• Documented technical workflows and knowledge to educate newly hired employees.
• Collaborated with team on design of interfaces for use by another system.
• Conducted PICK Training of Offshore team of 5 people.
• Translated technical concepts and information into terms parties could easily comprehend.

• Programmed in Universe and Unidata on Unix platform for Change Healthcare.
• Developed, modified, and maintained assigned programming using Universe and Unidata in system developed for Healthcare providers.
• Developed scalable applications using agile methodologies for timely project delivery.
• Optimized code performance for improved user experience and system efficiency.
• Monitor operation of assigned programs and responded to problems by diagnosing and correcting errors in logic and editing.
• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
• Provided technical support using knowledge of complex technology to solve problems and support new projects.
• Carried out fact-finding analysis of programming; applied established procedures to bring resolution.
• Championed best coding practices within team to improve overall code quality and maintainability.
• Providing maintenance and testing to programs in system that are run automatically.
• Created and modified design of on-line screens to provide healthcare providers and operation users with useful information in user friendly manner.

• Programmed in Universe and Unidata on Unix platform.
• Developed, modified, and maintained assigned programming using Universe and Unidata in system developed for Healthcare providers.
• Developed scalable applications using agile methodologies for timely project delivery.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
• Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
• Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
• Providing maintenance and testing to programs in system that are run automatically.
• Improved software efficiency by identifying and resolving programming errors in existing systems.
• Improved systems with addition of new features and infrastructure.
• Carried out fact-finding analysis of programming; applies established procedures to bring resolution.
• Created and modified design of on-line screens to provide healthcare providers and operation users with useful information in a user friendly manner.

• Programmed in Universe and Unidata on Unix platform.
• Developed, modified, and maintained assigned programming using Universe and Unidata.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
• Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
• Improved software efficiency by identifying and resolving programming errors in existing systems.
• Improved systems with addition of new features and infrastructure.
• Worked closely with clients to establish specifications and system designs.

• Programmed in Universe and Unidata on Unix and IBM AIX platforms.
• Analyzed, designed, programmed and supported Universe Health-Care Practice Management software and Health insurance programming and reports.
• Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
• Manually tested, using test case scenarios, created and modified programs.
• Supported software to encode and decode medical claims and electronic remittance between Practitioner, Insurance Provider and Clearing Houses.
• Created custom programs, forms and transmission protocols for clients to either fulfill sudden obligations insurance payers or internal needs of client's themselves.