Carla Johnson
Fort Mohave,AZ
Summary
Experienced professional skilled in notary law compliance, fraud prevention, and team leadership. Demonstrated success in enhancing team performance through innovative strategies and maintaining high standards in digital document handling and customer service. Strong focus on problem-solving and communication, committed to promoting integrity and quality in every task.
Overview
21
21
years of professional experience
Work History
Notary Signing Agent
Self-employeed
Fort Mohave, AZ
04.2019 - Current
- Contacted customers regarding missing or incomplete information on legal documents.
- Assisted clients with properly completing paperwork prior to notarization.
- Delivered completed loan packages within specified deadlines set by employers or lenders.
- Coordinated support to facilitate general office operations.
Manager / ( Gas Station-Retail )
Woodys Enterprises
Bullhead City, AZ
11.2017 - 02.2020
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Recruited and hired qualified candidates to fill open positions.
- Directed recruitment, hiring, and training of new staff members.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Admin Assistant
Room Store/ Furniture
Mesa, AZ
06.2012 - 03.2016
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained database by entering new and updated customer and account information.
Manager/Subway / Shady Cove Shell
CIndy Glasspell
Shady Cove, OR
02.2004 - 08.2014
- Recruited and trained new employees to meet job requirements.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Implemented quality control measures to uphold company standards.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Education
High School Diploma -
Michelson
Lakewood, CA06-1986
Skills
- Team leadership
- Customer service excellence
- Time management
- Attention to detail
- Workflow optimization
Timeline
Notary Signing Agent
Self-employeed
04.2019 - Current
Manager / ( Gas Station-Retail )
Woodys Enterprises
11.2017 - 02.2020
Admin Assistant
Room Store/ Furniture
06.2012 - 03.2016
Manager/Subway / Shady Cove Shell
CIndy Glasspell
02.2004 - 08.2014
High School Diploma -
Michelson
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