Carla Kapuscik
El Paso,TX
Summary
Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Overview
16
16
years of professional experience
Work History
Realtor
Grow Real Estate
El Paso , TX
09.2015 - Current
- Drafted contracts, purchase agreements, closing statements and leases.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Scheduled home viewings with potential buyers.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Increased personal revenue by completing multiple home and property sales.
Server
Olive Garden Restaurant
El Paso , TX
03.2009 - 01.2025
- Explained menu items, describing ingredients and cooking methods upon request.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Stocked service areas with supplies during slow periods.
Bank Teller
GECU
El Paso , TX
05.2014 - 12.2015
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Performed cash handling duties including counting currency, coins and checks.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Adhered to financial services security and audit procedures.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
High School Diploma -
Andress High School
El Paso, TX05-2005
Skills
- Closing support
- Price Adjustment Negotiation
- Purchase agreement management
- Marketing strategy development
- Visual marketing
- Marketing Campaign Coordination
Affiliations
I have a wonderful family that I enjoy spending any free time with on the soccer field watching my daughter play. Or in a basketball gym, watching my son play.
Timeline
Realtor
Grow Real Estate
09.2015 - Current
Bank Teller
GECU
05.2014 - 12.2015
Server
Olive Garden Restaurant
03.2009 - 01.2025
High School Diploma -
Andress High School
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