CARLA KELSEY
New London, CT, USA,CT
Summary
Dynamic Recovery Technician at Southeastern Council Alcoholism Drug Dependence Inc, skilled in crisis intervention and team collaboration. Successfully resolved deployment issues while enhancing network infrastructure. Committed to patient safety and confidentiality, fostering strong relationships with families to improve care outcomes. Proven ability to multitask and maintain high standards in challenging environments.
Efficient [Desired Position]. Demonstrates thorough understanding of recovery processes and has successfully contributed to team goals. Proven ability to handle challenging situations and ensure optimal recovery outcomes. Skilled in communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Recovery Technician
Southeastern Council Alcoholism Drug Dependence Inc
06.2017 - Current
- Collaborated with various groups to troubleshoot and resolve build and deployment issues.
- Developed, implemented, and operated network system infrastructure and procedures.
- Used customized ticketing system and kept detailed notes and documentation on incidents.
- Maintained daily contact with project managers and IT personnel to deliver timely status updates.
PCA
Comfort Keepers Home Care
01.2022 - 11.2025
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
General Studies
Stamford High School
Stamford, CT06-1980
Skills
- Teamwork
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Patient safety
- Verbal and written communication
- Behavioral support
- Decision-making
- Patient confidentiality
- Relationship building
- HIPAA requirements
- Self motivation
- Interpersonal skills
- Goal setting
- Crisis intervention
- De-escalation techniques
- Mental health assessment
- First Aid/CPR
- Inpatient treatment
Certification
CPR Certification Fentanyl Cert
Timeline
PCA
Comfort Keepers Home Care
01.2022 - 11.2025
Recovery Technician
Southeastern Council Alcoholism Drug Dependence Inc
06.2017 - Current
General Studies
Stamford High School
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