Summary
Overview
Work History
Education
Timeline
Generic

Carla Kentner

Billing/Purchasing Coordinator
Electric City

Summary

Professional with proven expertise in account management and revenue cycle operations. Adept at resolving billing issues, ensuring accurate financial records, and maintaining compliance with regulations. Strong focus on team collaboration and achieving results, with flexible approach to adapting to changing needs. Known for excellent communication, problem-solving skills, and commitment to recipient satisfaction.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work History

District Clerk

Grant County Mosquito Control District No. 2
10.2018 - Current
  • Updated database with new information, including policies, client records and financial documents.
  • Attend monthly meetings and take minutes.
  • Prepare payable vouchers and have the commissioner’s approve and sign at the monthly meetings.
  • Send approved and signed payable voucher to the Grant County Treasurers office.
  • Print and send checks out to the appropriate vendors.
  • Enter payroll and submit payroll taxes.
  • Reconcile bank account.
  • Prepare and submit the Annual Report to the Washington State Auditors office.
  • Type up correspondence and make phone calls as requested by the commissioners,
  • File paperwork and check mail.
  • Entries and payroll is used with Quickbooks and Excel. Perform all work duties and activities in accordance with district policies and procedures.

District Secretary

Grant County Fire District No 14
02.2018 - Current


  • Provided clerical support to 1 company employee and 4 board members by copying, faxing and filing documents.
  • Attend monthly meeting and take minutes.
  • Prepare payable voucher and have the commissioner’s approve and sign at the monthly meetings.
  • Send approved and signed payable voucher to the Grant County Treasurers office.
  • Prepare and submit the Annual Report to the Washington State Auditors.
  • Prepare and send 1099 forms to the IRS.
  • Send checks out to the appropriate vendors.
  • Bill different agencies for Fire Protection Services.
  • Type up correspondence.
  • Make phone calls as requested by the commissioners.
  • Perform all work duties and activities in accordance with district policies and procedures.

General Supply Specialist

USBR
01.2025 - 02.2025
  • Ensured accurate and timely delivery of supplies with thorough tracking and communication methods.
  • Maintained detailed records of all transactions, ensuring compliance with regulatory requirements.
  • Purchased supplies and parts for the dam.
  • Collaborated closely with other departments to ensure timely delivery of materials required for critical projects or initiatives.
  • Enhanced warehouse organization for easier access to materials and faster order fulfillment times.
  • Performed timekeeping for property and warehouse department

Management & Program Assistant

USBR
01.2023 - 01.2025
  • Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Demonstrated strong multitasking abilities by managing competing priorities effectively, ensuring that essential tasks were completed accurately and on schedule
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Prepared clearly written and formatted documents and reports.
  • Streamlined administrative processes, significantly reducing paperwork turnaround time.
  • Prepare confidential and sensitive correspondence and documents to final format.
  • Developed teamwork with supervisor and coworkers on maintenance of the staffing Organizational chart

Accounts Payable/Accounts Receivable Clerk

Jess Ford
05.2014 - 01.2023
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Managed invoices for over 50 new materials and parts over 30 days.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Reorganized accounts payable processes, decreasing supplier payment delays from 10 to 7 days.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Entered figures using 10-key calculator to compute data quickly.
  • Oversaw bookkeeping and accounting systems and entered data into systems accurately.
  • Reviewed account documentation for over 50 accounts, rectified issues and contacted vendors about account changes.
  • Streamlined productivity by decreasing time-wasting tasks and helping supervisors.
  • In charge and responsible for receiving, processing, verifying, and reconciling invoices for 50+ vendors for Jess Ford of Grand Coulee and 50+ for the other dealership Jess Auto in Omak, WA using CDK computer program.
  • Pay monthly bills on the 10th of each month and pay other bills that are received in the daily mail or emails.
  • Talk to vendors via phone or email when need to request a copy of an invoice or other issues as needed.
  • File statements and copy of checks with back up.
  • Use Excel Spreadsheet to keep track of vendors being paid, including vendor name, account applied to and month.
  • Generate and send out invoices with statements monthly, follow up on accounts owing, monitor customer accounts for details for non-payments, delayed payments and other irregularities.
  • Fax/email invoices to multiple dealerships.
  • Received in credit cards, checks or cash payments and apply to the appropriate accounts.
  • Count till every morning and balance with the daily spreadsheet.
  • Prepare Daily spreadsheet, count till and reconcile bank deposit with spreadsheet, take bank deposit to the bank.
  • Keep track of employee’s timecards and vacation.
  • Applied Dealer and Vincent payments.
  • Pay off vehicles on the Ford site.
  • Reconcile bank account.
  • Answer the 4-line phone system.
  • Use scanner to scan in service RO’s, parts invoice, payable invoices and statements.

Bank Teller

North Cascades Bank
12.2013 - 05.2014
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Exchanged money for checks upon verifying that the account has sufficient funds, numerical and written information match signatures are correct.
  • Prepared cashier checks and money orders
  • Balanced cashiers drawer’s currency, checks and coins.
  • Counted the vault and open night drop safe with other employees.
  • Responsible for monthly audits on different procedures.
  • Customer service consisted of greeting customers, helping customer with banking needs, and answering the phone.

Coder/HIM Specialist

Coulee Medical Center
10.2002 - 12.2013
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Identified new methods to optimize medical records management.
  • Managed system conversion and maintained minimal downtime during updates.
  • Kept accurate log of all requests for medical information and records.
  • Researched and compiled statistical data to support cost control and care improvement initiatives.
  • I used the ten keypad to code diseases, procedures, diagnosis, treatments and therapies utilizing CPT and ICD-9 CM rules and regulations using 3M coder and Meditech computer program for the clinic and hospital.
  • Assisted in resolving problems pertaining to documentation.
  • Reviewed and proofread medical records for completeness and accuracy while gathering data for abstracting using Centricity computer system.
  • Conducted internal audit of medical records which include nurse documentation, provider documentation and correlating charges.
  • Correlated with providers, nursing, administration and other hospital staff by Microsoft Outlook Express, phone or in person.
  • Entered charges for Clinic, ER’s and Radiology visits using Meditech computer program.
  • Collected, organized and collated detail.
  • Created, edited, printed and retrieved electronic files.
  • Pulled, copied and distributed medical record information in accordance with hospital policy, HIPPA regulations and current privacy laws for requesting clinic, hospital, providers, nursing staff or other medical departments in a timely manner or in emergency situations.
  • Scanned various documents into Docuware.
  • Made copies , maintained files, faxed documents, answered three-line phone system and assisted HIM guest.

Assistant Buyer

  • Prepared purchase orders on the computer and made purchases.
  • Faxed and called in purchase orders.
  • Upkeep and organization of supply storage locations on daily basis.
  • Answered phone calls from all the different departments requesting more hospital, clinic or office supplies which I delivered.
  • Stocked emergency room twice a week.
  • Accepted and sent UPS and Fed Ex packages.
  • Helped Accounts Payable in completing bank deposit, entering invoices, update account information and other clerical help that was needed.

Education

Associate of Science - Clerical Occupation

Spokane Falls Community College
Spokane, WA
09.1985 - 05.1987

Associate of Science - Word Secretarial Occupation

Spokane Falls Community College
Spokane, WA
09.1987 - 05.1990

Timeline

General Supply Specialist

USBR
01.2025 - 02.2025

Management & Program Assistant

USBR
01.2023 - 01.2025

District Clerk

Grant County Mosquito Control District No. 2
10.2018 - Current

District Secretary

Grant County Fire District No 14
02.2018 - Current

Accounts Payable/Accounts Receivable Clerk

Jess Ford
05.2014 - 01.2023

Bank Teller

North Cascades Bank
12.2013 - 05.2014

Coder/HIM Specialist

Coulee Medical Center
10.2002 - 12.2013

Associate of Science - Word Secretarial Occupation

Spokane Falls Community College
09.1987 - 05.1990

Associate of Science - Clerical Occupation

Spokane Falls Community College
09.1985 - 05.1987
Carla KentnerBilling/Purchasing Coordinator