Carla Lara
New York,NY
Summary
Proven team player and multitasker, I boosted beauty product sales at La Bella Beauty Supply through expert product knowledge and personalized client consultations. Demonstrated exceptional problem-solving and communication skills, ensuring high-quality customer service and operational efficiency at Espresso Heights. Achieved a seamless workflow and customer satisfaction, embodying reliability and organizational prowess.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Espresso Heights
New York, NY
06.2023 - 02.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Beauty Sales Associate
La Bella Beauty Supply
New York, NY
05.2021 - 09.2022
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Efficient operation of POS system for processing transactions, returns, and credit card transactions
- Team Collaboration: Working effectively with colleagues to meet store goals and maintain high standards.
Education
Bachelor Of Nursing - Nursing
College of Mount Saint Vincent
The Bronx, NYHigh School Diploma -
Kipp College Prep
New York, NY05.2022
Skills
- Punctual and reliable
- Menu memorization
- Issue resolution
- Product knowledge
- Quality assurance
- Product promotion
- Hospitality and accommodation
- Team development
Multitasking
Problem Solving
Communication Skills
Team Work
Organized
Accomplishments
One month long internship at MIT University. REEX Jumpstart Real Estate
Project Planning & Execution: Organizing and overseeing all stages of a project from concept to delivery.
Time Management: Successfully managing deadlines and priorities, especially during a capstone project.
Microsoft Excel/Google Sheets: Expertise in creating spreadsheets, financial models, and charts to analyze and present real estate data.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cafe Worker
Espresso Heights
06.2023 - 02.2024
Beauty Sales Associate
La Bella Beauty Supply
05.2021 - 09.2022
Bachelor Of Nursing - Nursing
College of Mount Saint Vincent
High School Diploma -
Kipp College Prep