Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Carla Learn

Hawley ,PA

Summary

Highly skilled facilities maintenance professional with over 17 years of experience in custodial services and building maintenance within a school district environment. Expertise in ensuring the cleanliness, safety, and security of school buildings while adhering to the highest standards of sanitation. Proven ability to manage daily operations, monitor building systems (including HVAC), and maintain an organized inventory of supplies. Strong leadership abilities, with experience training and mentoring new staff to follow safety protocols and best practices. Committed to providing a safe, comfortable, and clean learning environment for students, faculty, and staff, while promptly addressing maintenance needs and ensuring efficient operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Custodial/Maintenance

North Pocono School District
06.2008 - Current
  • Coordinate with administration, faculty, and staff to ensure the health, safety, cleanliness, and security of the building.
  • Oversee the daily maintenance and cleanliness of the facility, ensuring all areas meet the highest standards of sanitation.
  • Manage and maintain an inventory of cleaning supplies, ordering as necessary to ensure stock levels are adequate for daily operations.
  • Provide training and mentorship to new custodial staff, ensuring proper techniques and safety protocols are followed.
  • Monitor and maintain the HVAC online system, ensuring optimal operation and addressing any issues promptly to maintain a comfortable and safe environment for all building occupants.
  • Perform regular building inspections to identify maintenance needs, ensuring timely responses to repair requests and preventive maintenance tasks.

Waitress

The Avenue Restaurant
05.2006 - 04.2008
  • Delivered prompt, courteous, and efficient customer service, ensuring guests received a welcoming and satisfying experience.
  • Efficiently seated customers, managing flow and ensuring seating arrangements met customer needs.
  • Managed inventory control by rotating supplies to ensure freshness and availability, while minimizing waste.
  • Executed nightly cleaning routines, including wiping down surfaces, restocking, and organizing for the next day’s shift to maintain a clean and organized environment..

Education

Associate of Applied Business - Business Management

Eastern Gateway Community College
Steubenville, OH

Associate of Applied Business - Business Management

Youngstown State University
Youngstown, OH
01-2027

High School Diploma -

North Pocono School District
Moscow, PA
06-2006

Skills

  • Facility Maintenance & Cleaning: Extensive experience in overseeing daily cleaning and maintenance, ensuring a high standard of sanitation across the building
  • Team Leadership & Training: Proven ability to mentor and train new custodial staff, emphasizing safety protocols, proper cleaning techniques, and effective teamwork
  • Inventory Management: Expertise in managing and maintaining an inventory of cleaning supplies, including stock monitoring and ordering to ensure smooth operations
  • Building Systems Management: Skilled in monitoring and maintaining HVAC systems to ensure optimal operation and a comfortable, safe environment
  • Preventive Maintenance & Inspections: Proficient in conducting regular building inspections to identify maintenance needs and addressing repair requests promptly
  • Customer Service: Strong background in providing exceptional customer service, ensuring a positive and welcoming experience for guests
  • Inventory Control & Organization: Experience in managing restaurant inventory, rotating supplies to minimize waste and ensure freshness
  • Time Management: Capable of handling multiple tasks simultaneously, including managing customer seating, ensuring efficient operations, and maintaining cleanliness

Accomplishments

    Union Membership Steward

    North Pocono School District

    Duration: 5 years

  • Recruited new members to the union, significantly contributing to union growth and membership engagement.
  • Organized and coordinated meetings to communicate union updates, address concerns, and foster a sense of community and unity among members.
  • Acted as a trusted resource for employees, providing guidance and answering questions about union policies, benefits, and workplace issues.
  • Advocated for the rights of union members, ensuring they were informed and supported in all aspects of their employment.

Certification

  • Forklift Certification: Certified to operate forklifts safely and efficiently, ensuring compliance with safety regulations and enhancing operational efficiency.
  • Residential Wiring Certificate: Completed residential wiring training at Lackawanna Career Technology Center, gaining knowledge and practical skills in electrical systems and installations.
  • Microsoft Excel Certification: Completed online training in Microsoft Excel, developing proficiency in spreadsheet creation, data analysis, and other advanced Excel functions.

Timeline

Custodial/Maintenance

North Pocono School District
06.2008 - Current

Waitress

The Avenue Restaurant
05.2006 - 04.2008

Associate of Applied Business - Business Management

Eastern Gateway Community College

Associate of Applied Business - Business Management

Youngstown State University

High School Diploma -

North Pocono School District
Carla Learn