Carla Lewis
Summary
I have been working in the State of Florida for over 21 years as a State-certified Nursing Assistant bringing senior-level experience in healthcare settings. I have been working in Acute Care since 2005, and I am still working in the Nursing Medical field to help Heal one patients at a time. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Senior Certified Nursing Assistant
Alwyn C Cashe Veterans Nursing Home
Orlando, Florida
07.2025 - Current
- Provided compassionate care to veterans in daily living activities.
- Assisted nursing staff with medical procedures and patient assessments.
- Maintained cleanliness and safety of resident living spaces.
- Performed comprehensive patient assessments, recording and monitoring vital signs and collecting specimens and interpreting lab results.
- Supported recreational activities to enhance resident well-being.
- Provided emotional support to family members of critically ill or dying patients.
- Ensured proper documentation was completed accurately according to facility policies and procedures.
Certified Nursing Assistant
Hospice Of Health First
Melbourne, Florida
04.2022 - 05.2026
- Acute Care facilities where I provided for my patients (Indian River Center (West Melbourne) Royal Oaks Nursing & Rehab center, Sea Pines Rehab Hospital, Royal Oaks, Life Care Center of Palm Bay.)
- Guided patients in colostomy care, ensuring proper hygiene and effective use of equipment to promote health and comfort.
- Educated patients and families on health maintenance, covering topics like diet, exercise, and medication management to enhance understanding and compliance.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with bedside procedures such as inserting catheters or IV lines under direction of a nurse or physician.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Prepared examination rooms for incoming patients by stocking supplies, setting up equipment, and ensuring privacy curtains were drawn properly.
- Conducted patient interviews in order to obtain medical histories prior to examinations or treatments.
- Provided emotional support to patients by listening to their concerns and helping them cope with their illnesses.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Collected specimens from patients for laboratory testing.
- Advocated for patients' needs during shift handoffs and interdisciplinary conferences, ensuring coordinated and individualized care.
CNA
Cape Canaveral Hospital
Cocoa Beach, Florida
03.2008 - 05.2026
- Assisted nursing staff with patient care and comfort measures.
- Provided support during medical procedures and examinations as needed.
- Documented patient information accurately in electronic health records.
- Monitored vital signs and reported changes to appropriate medical personnel.
- Collaborated with healthcare team to ensure quality patient care delivery.
- Educated patients and families on care instructions and safety protocols.
- Monitored patients' conditions by checking vital signs, performing blood draws, and reporting any changes to the nursing staff.
- Responded promptly to emergency situations such as code blues or falls in order to provide assistance where needed.
- Recorded detailed notes on each patient encounter into the electronic medical record system.
Customer Service Representative
Target
10.2021 - 02.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and delivering accurate information, fostering trust.
- Assisted customers in navigating company website and placing online orders, leading to a more intuitive user experience.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Streamlined call center processes, resulting in reduced wait times and improved customer interactions.
Medical Assistant
Connecting Communities
01.2015 - 03.2021
- Ensured seamless patient care through thorough documentation of medical histories, vital signs, and medications.
- Improved clinic efficiency by supporting physicians during routine procedures and diagnostic tests.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Sanitized and organized exam rooms and medical equipment to ensure a clean and efficient clinical environment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly. Transported patient to School and Doctors appointment.
Education
Certificate of Technical Studies - Graduated LPN Program
Brevard Nursing Academy
Palm Bay01-2022
Certificate of Technical Studies - Certified Nursing Assistance
Harris Casel Training Center
Melbourne, FL05-2005
High School Diploma -
Merritt Island High School
Merritt Island, FL05-2001
Associate of Science - Started AS/ General
Eastern Florida State College
Cocoa, FLSkills
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Certified Nursing Assistant (CNA)
Clinical Documentation
Injury Prevention
Supply Restocking
CNA Certification
Bedsore Prevention
First Aid Certification
Patient Observation
Health Education
CPR Certification
Urinary Catheter Care
Alzheimer's and Dementia Care
Bathing Assistance
Blood Glucose Testing
Dressing assistance
Light Housekeeping
Supporting personal needs
HIPAA Compliance
Feeding Assistance
Compassionate
Basic Life Support
End of life care
Trustworthy companion
Maintaining privacy
Dementia and Alzheimer's knowledge
Patient relationship building
Reliable team player
Outpatient Care
Patient Care
Recording vital signs
Bedside manner
Safety Precautions
Valid Florida driver's license
Healthcare ethics
Companionship and emotional support
Reliable transportation
Medical terminology knowledge
Observing responses
Mobility Assistance
Direct Patient Care
Electronic Charting
Patient-focused care
Documenting behaviors
Quality Assurance
Healthcare software proficiency
FL CNA LICENSE #130587
MO CNA LICENSE # MO029318001812
Acute Care, ICU, PICU MED SURG, AMU
Acute and rehabilitative care
CPR/AED
Certification
- CNA License
FL #130587
MO#MO029318001812
BLS & CPR ECard code 265413159037
Timeline
Senior Certified Nursing Assistant
Alwyn C Cashe Veterans Nursing Home
07.2025 - Current
Certified Nursing Assistant
Hospice Of Health First
04.2022 - 05.2026
Customer Service Representative
Target
10.2021 - 02.2022
Medical Assistant
Connecting Communities
01.2015 - 03.2021
CNA
Cape Canaveral Hospital
03.2008 - 05.2026
Certificate of Technical Studies - Graduated LPN Program
Brevard Nursing Academy
Certificate of Technical Studies - Certified Nursing Assistance
Harris Casel Training Center
High School Diploma -
Merritt Island High School
Associate of Science - Started AS/ General
Eastern Florida State College