Theatre
Carla Lombardo
Student
Miami,FL
Summary
Committed and hardworking student at Belmont University with experience in excellent customer service, sales abilities, and problem-solving. Known for outstanding work ethic, responsibility, and time management skills, contributing significantly to team success.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Floor Staff Member
FORM Wellness
01.2025 - 05.2025
- Assisted customers with inquiries, locating products, and making informed recommendations to meet their needs.
- Placed guests in their designated saunas and ensured they had an exceptional experience
- Cleaned and stored sauna rooms throughout shifts
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Facilitated smooth transitions during shift changes by communicating pertinent information clearly among team members about ongoing tasks or issues requiring attention.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities.
Cashier
Honkytonk Couture
09.2024 - 01.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Opened, operated, and closed the boutique as the only employee on shift.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
Baker
Crumbl Cookies
09.2023 - 04.2024
- Frosted and iced cakes and cookies.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
Education
Minor - Theatre & Drama
Belmont University
Nashville, TNBachelor of Arts - Journalism
Belmont University
Nashville, TN05-2027
Skills
Time management skills
Work ethic & integrity
Reliability & punctuality
Communication & presentation
Customer service
Cash handling
Payment processing
POS systems
Proficient in Microsoft Excel
Interests
Journalism
Dance Ballet, Jazz, Contemporary & Tap
Vocal Training
Music Guitar & Piano
Timeline
Floor Staff Member
FORM Wellness
01.2025 - 05.2025
Cashier
Honkytonk Couture
09.2024 - 01.2025
Baker
Crumbl Cookies
09.2023 - 04.2024
Minor - Theatre & Drama
Belmont University
Bachelor of Arts - Journalism
Belmont University