Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Care management- Alliance Health Services
2021.11 - Current
Complete comprehensive assessments and Plans of Care
Coordinate with other team members to ensure smooth transition to appropriate level of care
Promote customer satisfaction through ongoing communication and timely follow-up on any concerns/issues
Provide excellent Care management services
Completing documentation daily
Completing and submitting excel spreadsheets daily
Link families to resources in community
Efficient in utilizing Microsoft office
Call center experience
Managed time efficiently in order to complete all tasks within deadlines
Demonstrated respect, friendliness and willingness to help wherever needed
Organized and detail-oriented with a strong work ethic
Used critical thinking to break down problems, evaluate solutions and make decisions
Identified issues, analyzed information and provided solutions to problems
Qualified Professional, Access Family Services
2015.08 - 2021.08
Established trusting relationships with families by providing regular contact through weekly home visits
Utilized motivational interviewing skills
Provided crisis intervention services
Collaborated with team members daily
Completed documentation within a timely manner
Education
Bachelor of Arts - Sociology, Social Work
Fayetteville State University
Fayetteville, NC
Skills
Excellent Communication
Problem-Solving
Decision-Making
Active Listening
Flexible and Adaptable
Organization and Time Management
Timeline
Care management- Alliance Health Services
2021.11 - Current
Qualified Professional, Access Family Services
2015.08 - 2021.08
Bachelor of Arts - Sociology, Social Work
Fayetteville State University
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