Carla Marquez
Rosenberg ,TX
Summary
Dynamic and reliable professional with a strong background in customer service and workplace safety. Proven ability to enhance client satisfaction through effective communication and teamwork. Skilled in inventory management and maintaining a clean environment, ensuring compliance with health regulations while fostering a welcoming atmosphere. Being fluent in Spanish and English gives me the ability to communicate with a vast majority individuals. I thrive in both collaborative and independent work environment and meet demanding priorities with composure, focus and patience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floor Staff
Caring People
06.2025 - Current
- Assisted with daily operations, ensuring a clean and safe environment for clients and staff.
- Supported team in maintaining inventory accuracy and timely restocking of supplies.
- Engaged with clients to provide excellent experience daily.
- Followed safety protocols and operational guidelines to maintain compliance with health regulations.
- Collaborated with colleagues to enhance workflow efficiency and improve service delivery.
- Monitored facility cleanliness, reporting maintenance needs promptly to ensure optimal conditions.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Resolved client concerns proactively, enhancing overall satisfaction and trust in services provided.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both clients and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained safety standards, protecting both staff and customers from accidents.
- Follow HIPPA regulations
Front Desk Receptionist
Marquez Contractors
03.2016 - Current
- Managed file system efficiently.
- Performed accurate data entry tasks.
- Coordinated appointment times.
- Oversaw inventory management.
- Facilitated accurate and timely tax preparation.
- Handled incoming and outgoing phone calls efficiently.
Education
No Degree -
Chamberlain College of Nursing
Houston, TXHigh School Diploma -
B.F. Terry
Rosenberg, TXNo Degree -
Lone Star College
Katy, TXSkills
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Strong teamwork
- Reliability and punctuality
- Professional appearance
- Customer service
- Cleaning
- Detail oriented
- Organized
Certification
CPR
Timeline
Floor Staff
Caring People
06.2025 - Current
Front Desk Receptionist
Marquez Contractors
03.2016 - Current
No Degree -
Chamberlain College of Nursing
High School Diploma -
B.F. Terry
No Degree -
Lone Star College