Carla Martin
Jeffersonville,IN
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Clarksville Peddlers Mall. Excelled in customer service and cash handling, demonstrating reliability and the ability to maintain composure under pressure. Proven ability in improving product quality and adhering to safety standards, showcasing a commitment to excellence and operational efficiency.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Clarksville Peddlers Mall
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Manufacturing Associate
Mfg Recourse
08.2016 - 08.2017
- Made sure that products were produced on time and are of good quality.
- Organized work to meet demanding production goals.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
Education
Diploma -
Jeffersonville High School
Jeffersonville In 06.1999
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Guest Services
Timeline
Customer Service Cashier
Clarksville Peddlers Mall
05.2024 - Current
Manufacturing Associate
Mfg Recourse
08.2016 - 08.2017
Diploma -
Jeffersonville High School
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