CARLA MARTINEZ
Glendora,CA
Summary
Experienced in meeting deadlines and working under pressure with a high level of awareness and adaptability in fast-paced environments. Dedicated Inside Sales Representative with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
22
22
years of professional experience
Work History
Inside Sales Representative
CalPortland Co
Glendora, CA
03.2015 - 05.2023
- Assisted with daily bill prep and monthly billing.
- Created customer quotes in a timely manner.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Scheduled appointments, meetings and events for management staff.
- Created and maintained projects to ensure appropriate billing.
- Resolved customer concerns by investigating, providing further information, and proposing solutions.
Clerk
San Bernardino County Registrar Of Voters Office
San Bernardino, CA
06.2014 - 11.2014
- Assisted with Statewide Primary Election as well as General Election.
- Recorded English and Spanish ballot audio.
- Produced and reviewed documentation, spreadsheets and presentations for department use.
- Operated and trained others on ballot counter equipment.
Receptionist/Safety Coordinator
Superior Quality Foods
Ontario, CA
01.2001 - 05.2014
- Greeted and directed visitors to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Trained new and current employees on ways to reduce incidents and eliminate hazards.
- Investigated safety incidents and drafted reports detailing findings.
- Made recommendations to company policies and overall culture to improve worker safety.
- Performed daily, weekly, and monthly internal and external audits.
- Operated, maintained, and calibrated laboratory instruments
Skills
- Exceptional customer service
- Cheerful and energetic
- Confidential document control
- Analytical problem solver
- Available for evening and weekend shifts
- Clear and articulate phone manner
- Excellent time management
- Deadline-oriented
- Organization and efficiency
- Scheduling and calendar management
- Experience with Microsoft 365
- Native/Bilingual Spanish speaker
- Dependable
Timeline
Inside Sales Representative
CalPortland Co
03.2015 - 05.2023
Clerk
San Bernardino County Registrar Of Voters Office
06.2014 - 11.2014
Receptionist/Safety Coordinator
Superior Quality Foods
01.2001 - 05.2014
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