Carla Milanese
Sumter,SC
Summary
Experienced multi-talented leader with a visionary and innovative mindset, accustomed to leading people and managing programs in dynamic, fast-paced, rapidly changing environments. Broad experience in supply chain management and logistics operations at all levels and areas to include warehouse, customer service, research, and flight line. Highly analytical and focused on problem-solving. Possesses refined training skills from 4 years of teaching experience. Proven track record in achieving mission success and continually improving unit while also mentoring personnel.
Overview
23
23
years of professional experience
Work History
Maintenance Support Manager
United States Air Force
11.2022 - 02.2024
- Maintained oversight of a team of 27 personnel across 5 locations on the flight line and 3 shifts
- Mobilized quick-response action team to manually source, expedite, and track high-priority oil shipments and returned grounded F-16 fleet to service within 5 days. Team received highest praises by base leadership.
- Coordinated with maintenance leadership and Air Force Headquarters on approval to raise base's priority code for aircraft parts shipments, allowing more combat training flights and better preparedness for upcoming deployment
- Hand selected by leadership as Red Flag combat simulation training logistics lead and supported 980 combat training flights over 2 weeks, advancing the capabilities of the U.S. and its allies
- Coached employees through day-to-day work and complex problems.
- Directed aircraft parts movements, tracked order requisitions, and coordinated repair cycle actions for entire F-16 fleet
- Attended twice-daily maintenance production meetings and updated commander on supply status for aircraft grounded due to parts on order
Maintenance Support Manager/Interim Superintendent
United States Air Force
04.2021 - 11.2022
- Directed inventory, inspection, and repair cycle actions for $52 million dollar supply account supporting 51 F-16 aircraft and 2 helicopters on real-world NATO and Joint Forces missions in addition to regular training operations
- Streamlined tracer requisition program: redefined roles and tracked 10K lost shipments, ultimately recouping $960K, closed accountability loop and dramatically cut listing
- Orchestrated high-priority parts transfers to deployed team by coordinating with deployed leadership and transient C-130 aircrew to return parts to deployed theater, enabling deployed members to return home on time
- Realigned theater accountability by transferring Romania parts kit valued at $19 million dollars to Aviano, eliminating a 6K part inventory blind spot and ensuring a 96% inventory accuracy rate
- Approving official for government purchase card: expedited 5 unit funded requests to include ultrasonic weapons cleaner which dramatically cut quarterly cleaning time
- Organized site visit to forward operating location supporting remotely piloted aircraft: audited procedures and fixed coding error generating faster, more direct parts shipments for NATO missions
- Emergency operations center representative: worked with representatives of 12 units and coordinated a critical parts movement posturing logistics operations supporting Ukraine response
- Reviewed budget invoices, provided new fiscal year projections, and fixed a 7 month old discrepancy restoring integrity to unit's combat flying hour account without further elevation of problem
- Filled in as superintendent leading 90 personnel for 5 months while coordinating 5 exercises and 3 inspections
Asset Management Team Chief
United States Air Force
12.2019 - 04.2021
- Launched new ultrasonic weapons cleaner which saved 1K hours of cleaning time annually and served as model that other bases followed
- Introduced new inventory method for overdue chemical protective gear by setting up mobile teams closer to the customer and recovering 2K pieces of overdue gear from security personnel
- Championed a company-wide warehouse evaluation project for repair cycle parts that aligned 22 customer organizations and corrected 46 errors while training new members
- Supervised logistics of 29.4K protective equipment assets and 2.1K base defense armory weapons by training 36 members on proper procedures
- Prevented major nationwide security incident by coordinating Italian police escorts for misdirected weapon at Milan airport and returned safely to base in less than 48 hours
Materiel Management Superintendent
United States Air Force
11.2018 - 11.2019
- Managed $13.3 million in assets across 2 warehouse stockrooms and 13 joint service equipment accounts supporting humanitarian missions and disaster relief
- Initiated base's 1st ever supply account waiver achieving full transaction rights and saving 144 hours of wait time monthly
- Headed research on downed air traffic control tower radar: identified and expedited $691K in equipment for repair to restore capability
- Innovated water delivery service by allocating a delivery system for weekly resupply for dorm residents
- Orchestrated distinguished visitor event during a partner nation exercise for 5 countries, covering 7 days, 32 stops, and 6 fire demos: recognized by theater operations commander as excellent
- Directed a joint development course that was institutionalized by Air Force Leadership University; guided 6 instructors through 12 lessons
Professional Military Education Instructor
United States Air Force
08.2014 - 11.2018
- Facilitated 4,040 curriculum hours of Enlisted Professional Military Education at the Air Force's largest Noncommissioned Officer Academy.
- Evaluated oral and written assignments to prepare 270 students for increased responsibilities by developing their leadership capabilities and expanding their understanding of the military profession to achieve national strategic objectives.
- Designed 5 visual aids and a trends tracker that reduced grading deviation 30% and standardized instructor lesson delivery to 1.4K students annually
- Developed a student instructor through 180 hours of qualification training and 13 evaluations on 60 core tasks and qualified the new instructor 8 months ahead of schedule
- Hosted multiple graduation banquets, student icebreakers, staff summer parties, and staff holiday parties
- Coordinated guest speakers and distinguished visitors from various backgrounds to provide insight and inspiration to staff and students
- Teamed with base newspaper staff and established platform for instructors to publish articles to reach a wider audience on valuable life and leadership lessons
- Authored 1 leadership commentary for base newspaper and edited 4 others for grammar
Logistics Manager, A-10 Maintenance/Supply Chain Manager
United States Air Force
03.2012 - 08.2014
- Managed all logistics operations for entire fleet of 83 aircraft valued at $971 million dollars
- Saved company $3,500 annually by revolutionizing process for sending crucial aircraft parts back to depots for repair utilizing reusable containers shared by different units- recognized by Commander
- Supply lead for 3 exercises enhancing pilot and maintainer capabilities in different terrains
- Pioneered engine time compliance upgrade by partnering with depot and expediting $284K in parts, marking unit as the 1st to complete upgrade and possess new capability
- Reduced repair cycle time by 48 hours by cross-functionally aligning all sections and streamlining points of contact
- Set up deployed section where 5 programs were inspected with no deficiencies noted 9
Document Control & Inventory Supervisor
United States Air Force
06.2011 - 03.2012
- Ensured account integrity using electronic and document tracking programs to correct errors, maintain proper asset balance, and close accountability loop on all transactions
- Recovered $50,000 back to the Air Force stock fund upon identification of 25 erroneous transactions and prompt reversal
- Upheld outstanding 98% inventory accuracy rate through monthly analysis and adjustment of 18K units
Unit Deployment Manager
United States Air Force
06.2009 - 06.2011
- Ensured 455 unit personnel were 100 percent compliant and ready to meet Air Force deployment standards
- Prepared individual deploying members by scheduling and coordinating all training, medical appointments, and air travel
- Prudent fiscal controller of Global War on Terrorism funds while sourcing $194K worth of clothing and equipment that ensured war fighters reported to deployed commanders fully prepared to support diverse operational missions
- Developed method to equally redistribute 455 members among 195 reconfigured position groups for deployment taskings: recognized by Air Expeditionary Force Center as "spot on"
- Activated unit control center for Presidential visit: readied logistics support in the wake of shooting of congresswoman Gabrielle Giffords
Stock Control Supervisor
United States Air Force
09.2007 - 06.2009
- Monitored transactions, analyzed trends, and controlled stock levels to achieve the best balance on-hand to achieve mission success
- Executed a Defense Logistics Agency depot procurement of 188 vehicle tires valued at $11K and loaded 29 special stock levels to ensure a steady supply on-hand
- Maintained the security of a $283 million dollar supply account by identifying, analyzing, and correcting 100 security violations
- Redistributed 50 excess parts to other bases with higher need
- Attended monthly supply account meeting with unit leadership and briefed commander on causes/fixes for out-of-stock parts which caused high priority backorders for downed aircraft
- Resolved A-10 critical tire shortage by negotiating with depot and expediting 36 tires resulting in zero mission delays
Hazardous Materiels Clerk
United States Air Force
08.2006 - 08.2007
- Oversaw 18,000 assets valued at $1.6 million dollars and upheld an outstanding 99% inventory accuracy rate and a rating of "Outstanding" during the 2006 Environmental Safety Occupational Health Compliance Assessment.
- Updated material data safety sheets for all items to reflect current hazardous material usage and ensured base personnel and end users are aware of dangers
- Input 130 new requests into environmental system ensuring proper accountability and customer authorization
- Shift leader during the 2007 Operational Readiness Exercise and diligently protected the health and safety of wing personnel, resulting in recognition as an "Outstanding Performer"
Warehouse Operations Specialist
United States Air Force
01.2003 - 08.2006
- Maintained and safeguarded a 6-stockroom warehouse of 32.K items
- Identified and corrected 225 overages and 175 shortages saving the Air Force $4M in potential inventory adjustments
- Safeguarded 76 classified and sensitive aircraft assets valued at $19M as vault custodian
Materiel Management Training Course Student
United States Air Force
10.2002 - 01.2003
- Completed Materiel Management Apprentice Course with Honors
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
Basic Military Trainee
United States Air Force
09.2002 - 10.2002
- Completed rigorous 6 week training course and transformed into an Airman in the United States Air Force
- Attended training seminars to build understanding of the profession of arms, Air Force history, and unit organization.
- Learned drill and discipline and participated in physical training sessions
Sales Associate
Sears
09.2000 - 08.2002
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Consistently ranked among the top 5% of associates for credit card sales within a department of 30+ members
- Increased revenue generated through credit card enrollments by implementing targeted promotional strategies
Education
Bachelor of Applied Science - Business
Wayland Baptist University
Plainview, TX05-2021
Skills
Analytical Thinking
Team Building and Collaboration
Innovation
Creative Thinking
Problem-solving
Customer Service
Writing
Teaching
Training
Excellent Work Ethic
Timeline
Maintenance Support Manager
United States Air Force
11.2022 - 02.2024
Maintenance Support Manager/Interim Superintendent
United States Air Force
04.2021 - 11.2022
Asset Management Team Chief
United States Air Force
12.2019 - 04.2021
Materiel Management Superintendent
United States Air Force
11.2018 - 11.2019
Professional Military Education Instructor
United States Air Force
08.2014 - 11.2018
Logistics Manager, A-10 Maintenance/Supply Chain Manager
United States Air Force
03.2012 - 08.2014
Document Control & Inventory Supervisor
United States Air Force
06.2011 - 03.2012
Unit Deployment Manager
United States Air Force
06.2009 - 06.2011
Stock Control Supervisor
United States Air Force
09.2007 - 06.2009
Hazardous Materiels Clerk
United States Air Force
08.2006 - 08.2007
Warehouse Operations Specialist
United States Air Force
01.2003 - 08.2006
Materiel Management Training Course Student
United States Air Force
10.2002 - 01.2003
Basic Military Trainee
United States Air Force
09.2002 - 10.2002
Sales Associate
Sears
09.2000 - 08.2002
Bachelor of Applied Science - Business
Wayland Baptist University
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Michele CoxMichele Cox
Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base
Ellie StoneEllie Stone
Secretarie's Assistant at Hatfield Express Heating and CoolingSecretarie's Assistant at Hatfield Express Heating and Cooling