Summary
Overview
Work History
Education
Skills
Certification
Timeline
CARLA  MOLON

CARLA MOLON

Summary

Astute and methodical Senior Mortgage Underwriter with significant background working with non-QM wholesale customers. Proficient in reviewing extensive applications and supporting documentation. Maintains consistent pipelines and quick turnaround times with skilled handling of each customer's needs. Successful in leading underwriting teams and training junior staff to handle high workload with impeccable accuracy. Proven expertise in identifying unacceptable risk and preventing fraud.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Mortgage Loan Underwriter, People Manager

Greenbox Loans Inc
10.2020 - Current
  • Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
  • Verified integrity of applicants' information to minimize fraud.
  • Reviewed appraisals and title documents to verify accuracy and completeness.
  • Collaborated and communicated with loan officers, processors and loan applicants to reach satisfactory loan terms.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Monitored pipelines to track and log status of loans.
  • Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.

Senior Commercial Underwriter

Greenbox Capital
09.2019 - 09.2020
  • Utilized knowledge of frontline and main consumer loan underwriting principles, policies and procedures to make decisions on risk assessment.
  • Executed consumer loan underwriting policies and procedures, assessing risk and establishing useful and accurate processing of applications.

Team Leader

JPMorgan Chase Bank, NA-PGSC
10.2005 - 07.2019
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Bachelor of Science - Physical Therapy

Saint Paul University-Iloilo, General Luna St, Iloilo City
03.2000

Skills

  • Product Knowledge on Residential Mortgage and Consumer Loans - end to end originations
  • Analytical and Critical Thinking
  • Complex Problem-Solving
  • Quality Assurance
  • Customer Service and Experience
  • Employee Performance and People Management
  • Escalation Management

Certification

  • Business Processing Language Assessment System (BUPLAS)
  • Coaching to Communicate
  • CCI-Interviewing

Timeline

Senior Mortgage Loan Underwriter, People Manager - Greenbox Loans Inc
10.2020 - Current
Senior Commercial Underwriter - Greenbox Capital
09.2019 - 09.2020
Team Leader - JPMorgan Chase Bank, NA-PGSC
10.2005 - 07.2019
Saint Paul University-Iloilo - Bachelor of Science, Physical Therapy
CARLA MOLON