Carla Morales
Novato,CA
Summary
Motivated and detail-oriented professional with experience in customer service, childcare, and retail operations. Skilled at multitasking in fast-paced environments while maintaining a positive and friendly attitude. Strong communicator dedicated to delivering excellent customer experiences, fostering teamwork, and ensuring smooth operations. Adaptable, proactive, and eager to learn.
Overview
2
2
years of professional experience
Work History
Childcare Provider
Marin County Free Library
02.2025 - Current
- Supervise and ensure the safety of children while their parents attend ESL classes.
Engage children in interactive activities, including arts and crafts, storytelling, and group play.
Foster a welcoming and inclusive environment that encourages creativity and social interaction.
Monitor children’s behavior and provide gentle guidance as needed. - Communicate with parents and library staff to maintain a smooth childcare experience.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Cashier/Retail Sales Associate
HomeGoods
06.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked shelves and managed inventory to maintain a well-presented sales floor.
- Assisted customers with purchasing decisions through product knowledge and recommendations.
- Supported team efforts to meet sales goals through collaboration and effective communication.
- Maintained an organized check out area and ensured compliance with safety standards.
- Trained new employees on registers and customer service practices.
Stocker
Mi Rancho Market
07.2023 - 06.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained cleanliness and adhered to safety and sanitation standards.
Education
Novato High School
Novato, CAHigh School Diploma -
Marin Oaks High School
Novato, CA03-2023
Skills
- Patience and empathy
- Customer service and Communication skills
- Teamwork
- Collaboration
- Positive attitude
- Childcare
- Organized and detail-oriented
- Strong time management and problem- solving abilities
- Bilingual
- Fast learner and ability to work in a fast paced environment
- Willing to learn
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Childcare Provider
Marin County Free Library
02.2025 - Current
Cashier/Retail Sales Associate
HomeGoods
06.2024 - 12.2024
Stocker
Mi Rancho Market
07.2023 - 06.2024
Novato High School
High School Diploma -
Marin Oaks High School
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