Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Morris

Kearny,NJ

Summary

Dynamic professional with extensive experience as Teacher's Aide at Kearny Board of Education, skilled in enhancing student engagement and organizational efficiency. Proficient in data entry and scheduling, with a strong ability to adapt instructional methods to meet diverse learning needs. Proven track record of fostering supportive classroom environments that lead to successful learning outcomes. Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.

Overview

28
28
years of professional experience

Work History

Teacher's Aide

Kearny Board of Education
Kearny, NJ
09.2022 - Current
  • Assist in organizing and facilitating daily activities in a classroom: setting, enhancing students' organizational skills.
  • Provide oral assessments and scribe for students with motor skill constraints, ensuring clear understanding of spelling, punctuation, and capitalization.
  • Implement individualized accommodations for students, including modular assignments, one-on-one instruction, and lesson modifications, in addition to assisting with supplementary aids and services such as physical and occupational therapy.

Educator

Right at School
Kearny, NJ
04.2022 - Current
  • Assist in daily teaching activities, utilizing organizational skills to encourage student participation.
  • Conduct verbal assessments as needed, aiding students with motor skill constraints through scribing, including guidance on spelling, capitalization, and punctuation.
  • Adapt to individual student needs, providing extended time for homework assignments and supplying specialized instructions for task completion.

Call Center Agent (Remote)

JR Cigars
Burlington, NC
08.2020 - 08.2022
  • Managed high-volume incoming calls using a soft-phone system, ensuring efficient and effective customer communication.
  • Utilized various technical applications including AS400 and Sales Force to assist clients in placing and tracking orders, thereby enhancing customer service.
  • Verified payments and processed return or exchange requests, contributing to swift and streamlined operations.

Medical Receptionist

Premier Care Associates
Kearny, NJ
01.2019 - 07.2020
  • Managed high-volume inbound and outbound communication effectively through a multi-line telephone system.
  • Utilized software programs like Glace & IMS for secure data entry, scheduling appointments, and insurance verifications, ensuring patient confidentiality.
  • Provided comprehensive administrative support to medical staff, including patient check-in/out, document scanning, specimen testing, and prescription refill management.

Gabbonista Receptionist (Virtual)

Gabbyville
Lenoir, TN
08.2017 - 03.2019
  • Administered client communication by effectively managing calls and promptly addressing inquiries, which encapsulated both scheduling and other administrative tasks.
  • Utilized management software, specifically Practice Fusion and Google Calendar, to proficiently input client information and manage appointments.
  • Leveraged Five 9 technology to expediently respond to client calls concerning appointments and meetings.

Teacher's Aide

Kearny Board of Education
Kearny, NJ
03.2016 - 09.2017
  • Enhanced student engagement by assisting with instructional activities and supporting organizational skills development in a classroom environment.
  • Conducted oral assessments and facilitated scribing for students with motor skill constraints, ensuring proper spelling, capitalization, and punctuation.
  • Provided individualized instructional guidance, including extending homework deadlines, breaking down assignments, and modifying lessons to accommodate learning pace, thereby enabling successful completion of classroom tasks.

Teacher's Aide (Part-Time)

Precious Angels 1, LLC
Kearny, NJ
09.2016 - 11.2016
  • Aided in the development of student organizational skills by assisting the lead teacher in classroom activities.
  • Provided individualized support to students with daily tasks, including dressing, feeding, and personal hygiene assistance.

Virtual Assistant Independent Contractor

Virtual Gal Friday
Bishop, TX
08.2015 - 02.2016
  • Managed customer communications efficiently by promptly addressing email inquiries, scheduling appointments, and carrying out other administrative tasks, ensuring customer satisfaction.
  • Utilized Practice Fusion and Valant software for accurate data entry of patient charts and appointment details, facilitating seamless operations.

Executive Secretary to the President/Administrative Special Events Coordinator

Gregorian University Foundation
New York, NY
10.2002 - 09.2014
  • Overhauled and updated records for the Board of Directors, donor list, and clergyman directories ensuring accuracy and reliability of data.
  • Orchestrated Foundation events and dinners, effectively managing logistics and execution.
  • Facilitated travel and scheduling for the President, ensuring efficient time management and itinerary coordination.
  • Managed the Donor base, diligently updating information for accuracy, and completed administrative tasks such as correspondence, data entry, and mass mailings.

Customer Service Representative Temporary Position

American Museum of Natural History
New York, NY
05.2002 - 10.2002
  • Managed high-volume incoming and outgoing communications, proficiently utilizing a multi-line telephone system to route calls to appropriate departments.
  • Provided exceptional customer service, addressing patrons' inquiries and ensuring their needs were met efficiently and effectively.

Receptionist

Goad Real Estate
Mt. Vernon, NY
02.1999 - 04.2000
  • Managed and executed all administrative tasks including correspondence management, data entry, and mass distribution of mail.
  • Efficiently operated a multi-line telephone system, ensuring smooth communication within the organization.

Receptionist

Office Equipment & Supply
Bronx, NY
01.1998 - 01.1999
  • Managed invoicing processes for key accounts, ensuring accurate and timely billing.
  • Efficiently processed data entry tasks, handled payment vouchers, and directed service calls to relevant technicians.

Education

Associates Degree - Business Administration

Monroe College
Bronx
01.2001

Skills

  • Windows operating systems
  • QuickBooks and MS Office
  • Multi-line telephone systems
  • Scheduling and calendar management
  • Practice Fusion and Valiant
  • Five9 and Glace
  • IMS and AS400
  • Salesforce CRM
  • Accounting and invoicing
  • Strategic planning and analysis
  • Data entry and typing skills

Timeline

Teacher's Aide

Kearny Board of Education
09.2022 - Current

Educator

Right at School
04.2022 - Current

Call Center Agent (Remote)

JR Cigars
08.2020 - 08.2022

Medical Receptionist

Premier Care Associates
01.2019 - 07.2020

Gabbonista Receptionist (Virtual)

Gabbyville
08.2017 - 03.2019

Teacher's Aide (Part-Time)

Precious Angels 1, LLC
09.2016 - 11.2016

Teacher's Aide

Kearny Board of Education
03.2016 - 09.2017

Virtual Assistant Independent Contractor

Virtual Gal Friday
08.2015 - 02.2016

Executive Secretary to the President/Administrative Special Events Coordinator

Gregorian University Foundation
10.2002 - 09.2014

Customer Service Representative Temporary Position

American Museum of Natural History
05.2002 - 10.2002

Receptionist

Goad Real Estate
02.1999 - 04.2000

Receptionist

Office Equipment & Supply
01.1998 - 01.1999

Associates Degree - Business Administration

Monroe College

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Carla Morris