Carla Myers
Robertsdale,AL
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
19
19
years of professional experience
Work History
Receptionist
Abel Veterinary Services
01.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, while maintaining a well organized reception area.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted doctors and technicians in treatment of animal care as needed.
Receptionist
Baldwin Animal Clinic
02.2014 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, while maintaining a well organized reception area.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted doctors and technicians in treatment of animal care as needed.
Receptionist
Downtown Animal Clinic
02.2007 - 03.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, while maintaining a well organized reception area.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted doctors and technicians in treatment of animal care as needed.
Manager
Bubba's Fast N Go/Exxon
10.2005 - 02.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Responsible for maintaining accurate safe. Responsible for daily deposits.
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Working with animals
- Processing money transactions
- Problem-solving
- Team collaboration
Timeline
Receptionist
Abel Veterinary Services
01.2024 - 07.2024
Receptionist
Baldwin Animal Clinic
02.2014 - 12.2023
Receptionist
Downtown Animal Clinic
02.2007 - 03.2010
Manager
Bubba's Fast N Go/Exxon
10.2005 - 02.2007
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