Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Timeline
Generic
Carla Nava

Carla Nava

Beaverton,OR

Summary

Experienced professional with a strong understanding of release management principles, skilled in leading cross-functional teams for smooth software deployments. Emphasizes collaboration and adaptability to meet changing project requirements, excels in risk management, process improvement, and stakeholder engagement. Recognized for reliability and results-driven mindset, consistently delivering high-quality outcomes.

Overview

17
17
years of professional experience

Work History

Consumer Marketplace Sr. Release Manager

Nike
08.2024 - Current
  • Pioneered and led the successful launch of Nike's first AI-powered feature, delivering with zero post-release incidents and no consumer-impacting defects by driving cross-functional alignment, pre-launch validations and proactive risk mitigation.
  • Developed and maintained release management processes to enhance software delivery efficiency.
  • Directed and executed a high visibility Super Bowl brand moment "SoWin" under tight timelines, coordinating across product, engineering, site reliability engineering, Akamai network teams to launch synchronized content on Nike App and Web at the exact moment of live commercial airing. Ensured system performance remained stable under elevated traffic and established escalation readiness for real-time issue response.
  • Designed and standardized a Slack communication framework for go-live launches, enabling consistent, efficient cross-functional coordination across all release teams organization-wide.
  • Mentored junior team members on best practices in release planning and execution methodologies.
  • Established key performance indicators to measure success of releases and inform strategic decisions.

Sr. Mobile Release Manager (Nike App, SNKRS)

Nike
01.2022 - 07.2024
  • Orchestrates consumer facing software releases, supporting Gen AI features, Consumer Services and Front-End platforms.
  • Ensure seamless delivery by aligning cross functional teams, managing risks and maintaining quality through proper testing.
  • Maintained strong relationships with developers, QA testers, and operations teams to ensure smooth collaboration throughout the release lifecycle.
  • Collaborated with QA teams to ensure thorough testing of software prior to deployment, maintaining high-quality standards.
  • Managed risks associated with software releases by proactively identifying potential issues and creating contingency plans.
  • Led cross-functional teams to coordinate software releases, ensuring alignment with project timelines and stakeholder requirements.

Retail Release Manager

Nike
08.2017 - 01.2022
  • Led cross-functional teams within the Retail space and streamlined release processes, enhancing product delivery timelines.
  • Oversaw compliance with industry standards and best practices throughout the release cycle.
  • Maintained version control systems meticulously, ensuring accurate tracking and easy rollback capabilities when necessary.
  • Coordinated scheduled releases and updates across 1k retail stores globally (EMEA, NA, APLA)
  • Established and operationalized a mobile release framework and cadence, streamlining the delivery of new features and bug-fixes with improved quality and predictability.

Release Manager

Standard Insurance
02.2015 - 08.2017
  • Led the migration of a 30-year legacy database with PII consumer data to a secure cloud platform, ensuring data integrity and minimal downtime.
  • Orchestrated the go-live of a new ServiceNow CMDB platform, successfully migrating over 3,000 services and microservices with minimal disruption over the span of 3 months.
  • Supported major CMDB enhancements.
  • Led cross-functional teams to ensure timely release of software updates and enhancements.
  • Developed and implemented release management processes to improve efficiency and reduce downtime.

Project Manager / Business Analyst - Risk Data

Capital One
12.2008 - 01.2015
  • Managed US card risk events and issues from scoping through closure, including: Customer impact, population segmentation, customer remediation planning and execution, legal counsel and documentation to ensure adherence to regulatory banking standards.
  • Assisted in the development of business system functional requirements, business process modeling, workflows, and the evolution of metrics within the Agile Mythology environment.
  • Proven success in taking the initiative, ownership and collaborating among various departments within the organization to improve business processes, which involved providing comprehensive updates to management.
  • Facilitated risk management processes to mitigate potential project delays.
  • Analyzed project performance metrics to drive continuous improvement initiatives.
  • Successfully managed over 20+ litigation events simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Education

Associate General Studies -

Portland Community College
01.2006

High school Diploma - Alumni

Aloha High School
01.2004

Skills

  • Cross-functional leadership
  • Change control management
  • Risk management strategies
  • Analytical problem solving
  • Organizational strategy development
  • Process optimization
  • Strategic analysis
  • Effective communication skills
  • Streamlined CI/CD workflows

Accomplishments

  • Led the execution and coordination of a super bowl brand moment, ensuring seamless integration and impactful brand visibility.
  • Optimized and streamlined multi-level release processes, accelerating deployment efficiency and reducing turnaround time.
  • Organized and executed a large scale High five employee engagement event for Global Tech Ops x The Van, fostering a culture of collaboration and friendly competition to boost morale and team cohesion.

Personal Information

Title: Global Tech Sr. Release Manager

Hobbies and Interests

  • Traveling
  • Composing music
  • Volunteer work across local programs (school district)

Timeline

Consumer Marketplace Sr. Release Manager

Nike
08.2024 - Current

Sr. Mobile Release Manager (Nike App, SNKRS)

Nike
01.2022 - 07.2024

Retail Release Manager

Nike
08.2017 - 01.2022

Release Manager

Standard Insurance
02.2015 - 08.2017

Project Manager / Business Analyst - Risk Data

Capital One
12.2008 - 01.2015

High school Diploma - Alumni

Aloha High School

Associate General Studies -

Portland Community College

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