Carla New

• Create and update spreadsheets of daily transactions
• Manage accounts receivable and payable
• Review and process reimbursements
• Keep records of invoices
• Identify and address account discrepancies
• Administer the claims, deductions, and reconciliation process, maintaining accurate records.

• Served as companion to clients – transported to and from appointments, errands and activities
• Managed all prescriptions, prepared meals, provided bathing and dressing assistance
• Interpersonal skills including exceptional patience and listening skills
• Keeping proper care of records and reporting any changes to Doctors

• Prepared, and ensured correctness of, payroll for outside payroll service
• Created contracts for customers and updated clients on timelines and changes
• Managed accounts receivables and billing

Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

• Answered incoming calls in a professional manner, and directed callers to the appropriate personnel.

• Managed company bids and scheduled all projects
• Created budget, tracked expenses and managed to projections
• Supervised accounts payable and accounts receivable services, ensured timely payments on bills and accounts
• Prepared contracts for customers

• Scheduled office meetings and patient appointments
• Provided customer service, answered phones, relayed messages
• Assisted in account management and benefit information
• Handled customer billing and updating of files
• Call center – answering inbound calls, processing orders and payments, making outbound calls, managing and updating customer databases