Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Carla Ortiz

UNMH Children Psychiatric Center
Albuquerque,NM
1
Certification
21
years of professional experience

Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.

Work History

Counselor/Social Worker

18 Years 8 Months
UNMH Children Psychiatric Center | 12.2007 - Current
  • Worked in emergency room assessment, crisis stabilizations, out patient therapy and in patient acute therapy settings.
  • Developed individualized treatment plans for children with mental health challenges.
  • Facilitated group therapy sessions to promote peer support and social skills development.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for patients.
  • Implemented evidence-based interventions to improve patient outcomes and engagement.
  • Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
  • Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
  • Enhanced family dynamics by providing family counseling sessions.

Clinical Assessment Therapist

1 Year 2 Months
All Faiths Children’s Advocacy Center | 07.2025 - 09.2026
  • Intake assessments and referrals for children and adults. Short term crisis intervention sessions

BH Clinical Navigator

3 Years 4 Months
Christus St. Vincent Regional Medical Center | 07.2018 - 11.2021
  • Conducted discharge planning and follow up navigation for adult patients recently discharged from the psychiatric unit.

Part-time

1 Year 8 Months
Attachment Healing Center | 01.2017 - 09.2018
  • Initial Intake behavior assessments, diagnosis some therapy tasks.

Part Time-Psychiatric Consult Liaison

4 Years 7 Months
Lovelace Medical Center | 05.2009 - 12.2013
  • Assessments for adults and children in The emergency room and hospital units to determine and coordinate level of care needs

Clinical Care Manager

9 Months
Value Options | 09.2005 - 06.2006
  • Evaluate clinical information for Medicaid Managed Care provider to determine criteria is met for medical necessity, issue authorization and continued stays.

Education

Master of Social Work

New Mexico Highlands University | 01.2002

Skills

Skilled in intake interviewing
Counseling
Mental health support
HIPAA
Client advocacy
Crisis intervention techniques
Behavior monitoring
Crisis response
Psychoeducation
Client records management
Treatment Planning
Adolescent counseling
Biopsychosocial assessments
Suicide prevention
Client needs assessment
Intake assessments
Multicultural competence
Expertise in crisis intervention techniques
Family dynamics
Behavior modification

Certification

  • Licensed Clinical Social Worker, LCSW
  • Circle of Security- Registered Parent Educator

Timeline

Clinical Assessment Therapist

All Faiths Children’s Advocacy Center
07.2025 - 09.2026Read More

BH Clinical Navigator

Christus St. Vincent Regional Medical Center
07.2018 - 11.2021Read More

Part-time

Attachment Healing Center
01.2017 - 09.2018Read More

Part Time-Psychiatric Consult Liaison

Lovelace Medical Center
05.2009 - 12.2013Read More

Counselor/Social Worker

UNMH Children Psychiatric Center
12.2007 - CurrentRead More

Clinical Care Manager

Value Options
09.2005 - 06.2006Read More

New Mexico Highlands University

Master of Social Work
Read More
Carla Ortiz