Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carla Perez

Harrisburg,PA

Summary

Work in a company where I can demonstrate my knowledge and skills, as well as acquire new experience that allow me to develop professionally for mutual benefit.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dockworker Forklift

XPO Logistics
Carlisle, PA
02.2025 - Current

Operated forklift to load and unload shipments efficiently within warehouse environment.
Conducted routine safety checks on equipment to ensure compliance with safety regulations.
Maintained accurate inventory levels through effective tracking of incoming and outgoing materials.
Collaborated with team members to streamline workflow processes, enhancing overall productivity.
Proven ability to learn quickly and adapt to new situations.
Maintained high productivity level over 55 hours weekly.

Warehouse Forklift Operator

GXO Barilla
Mechanicsburg, PA
09.2024 - 02.2025

Prepared shipments by wrapping and tagging pallets.
Constructed mixed and partial pallets efficiently.
Maximized storage efficiency by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Guaranteed on-time deliveries by effectively handling truck loading with forklifts.
Committed over 45 hours per week.

Front Office Clerk

GXO Barilla
Mechanicsburg, PA
09.2024 - 02.2025

Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Excelled in providing exceptional service by staying collected under pressure.
Provided information to incoming calls.
Organized files systematically and replenished supplies, enhancing team productivity.
Applied management software to document and supervise customer records.
Contributed to the completion of specific assignments and impromptu projects.
Regularly dedicated more than 45 weekly hours.

Warehouse Forklift Operator

DHL Supply Chain
Palmyra, PA
07.2022 - 11.2024

Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Trained new employees on safe forklift operation, enhancing workforce capabilities.
Executed safe loading and unloading of trucks with specialized forklift tools, reducing injury potential.
Contributed consistently during extensive 50-hour weekly shifts.

Customer Service Cashier

Walmart
Puerto Rico
09.2020 - 05.2021

Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Collaborated with team members to ensure smooth operations during peak hours.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Maintained high productivity level over 40 hours weekly.

Education

Bachelor of Science - Criminal Justice Concentrate Penal Justice

University Ana G Mendez
San Juan PA
04-2021

Skills

Excellent Communication skills

Work well under pressure

Problem solving skills

Responsible and Organized

Leaderships and integrity

Microsoft Office (Word, Power Point, Excel, Adobe, Teams Classic, Access)

Certification

- Manage less lethal weapons
- Principles tactics operations
- Incident manage system
- Use and handling of firearms
- Vehicles operations
- Scene Investigations
- Judo athlete

Languages

Spanish
Native or Bilingual
English
Full Professional
Arabic
Elementary

Timeline

Dockworker Forklift

XPO Logistics
02.2025 - Current

Warehouse Forklift Operator

GXO Barilla
09.2024 - 02.2025

Front Office Clerk

GXO Barilla
09.2024 - 02.2025

Warehouse Forklift Operator

DHL Supply Chain
07.2022 - 11.2024

Customer Service Cashier

Walmart
09.2020 - 05.2021

Bachelor of Science - Criminal Justice Concentrate Penal Justice

University Ana G Mendez