CARLA PFEIFFER

Veterinarian

Wise Road Animal Hospital

Schaumburg, Illinois

04.2009 - Current

Communicated with pet owners, asking appropriate questions and listening carefully to understand symptoms and explain treatment options.
Performed physical examinations and diagnostic tests on animals to determine the nature of their health issues.
Educated clients on responsible pet ownership topics such as; spaying and neutering, vaccination schedules, parasite prevention methods, husbandry and food choices, home dental care, microchipping, health plan options, and preparing for potential large expenses.
Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
Effectively communicated the value of utilizing laboratory and in-house diagnostic procedures to aid in diagnostic and treatment plans.
Developed treatment plans for animals based on; health status, concerns and diagnoses, prescribing medications and recommending nutraceuticals as appropriate for wellness care as well as for treating illnesses or injuries.
Maintained detailed patient records with accurate information regarding; client communications, examination findings, diagnosis, treatments recommendations, declined and accepted treatment plans.
Directed staff on administration of in-house treatments, and home care of patients, by communicating effectively with staff members to ensure that all patients received the best possible care.
Performed routine dental cleanings and extractions on animals in order to maintain oral hygiene.
Performed soft-tissue surgeries including but not limited to; spay/neuter, bladder surgeries, skin mass/cancer removal, vulvoplasty, non-complex GI surgeries
Advised pet owners regarding euthanasia decisions when appropriate or necessary.
Participated in continuing education courses to stay up-to-date with advances in veterinary medicine.