Driven professional with a proven track record in sales and customer service excellence at Seabras Foods Supermarket. Demonstrates strong organizational skills and sales expertise, achieving significant improvements in customer satisfaction. Skilled in cash register operation and inventory control, adept at suggestive selling with a focus on achieving store sales targets.
Hi, I’m
Carla Rocha
New Bedford,Massachusetts
Summary
Overview
20
years of professional experience
Work History
Seabras Foods Supermarket
Sales Clerk
01.2017 - Current
Job overview
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Intermache Estarreja
Deli Clerk
02.2008 - 12.2016
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Murtosa Middle School
Assistant Child With Special Needs
09.2005 - 07.2007
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Lidl
Clerk
01.2005 - 09.2005
Job overview
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Escola Secundária De Estarreja Estarreja, Portugal
High School from Business Administration
2005
University Overview
Skills
- Goal-Oriented
- Cash Register Operation
- Organization
- Sales expertise
- Merchandising
- Suggestive Selling
- Merchandising ability
- Inventory Control
Languages
Portuguese
Native or Bilingual
Timeline
Sales Clerk
Seabras Foods Supermarket
01.2017 - Current
Deli Clerk
Intermache Estarreja
02.2008 - 12.2016
Assistant Child With Special Needs
Murtosa Middle School
09.2005 - 07.2007
Clerk
Lidl
01.2005 - 09.2005
Escola Secundária De Estarreja
High School from Business Administration
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