Carla Rodriguez
Killeen
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Veritas QA LLC
05.2023 - Current
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Complete energy audits for home building clients and large residential properties.
- Reviewed architectural and HVAC plans to evaluate energy efficiency.
- Maintained current working knowledge of emerging builder specifications such as materials and HVAC
Administrative Assistant
Westwood Community Church
11.2021 - 10.2022
- Coordinated appointments, meetings and conferences.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Oversaw event logistics, venue scheduling and accommodations.
- Collaborated with communications and design teams to devise effective branding strategies.
- Entered Student/ parent information and updates in database system to track attendance, interactions, and relationships
- Kept volunteers to date with policies and procedures, along with processing background checks.
Receptionist Administrator
Kendall Floral Supply LLC
11.2019 - 04.2020
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Maintained office supply inventory and placed orders to meet demand.
- Performed data entry and other administrative tasks to support departments.
- Handled sensitive and confidential employee information with complete discretion.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Developed and maintained training materials and benefits packets for new hires.
Customer Service Representative
The Home Depot Inc
02.2017 - 02.2019
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Complete energy audits for home building clients and large residential properties.
- Reviewed architectural, mechanical and electrical plans to evaluate energy efficiency.
- Maintained current working knowledge of emerging builder specifications such as materials and HVAC
Education
High School Diploma -
Serra High School
San Diego, CA06.2016
Skills
- CRM and Office Management Software
- Microsoft Office Suite
- Bluebeam and energy efficiency software
- Multitasking and Prioritization
- Data Entry and Maintenance
- Customer Relations
- Residential construction/ Quality assurance
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Veritas QA LLC
05.2023 - Current
Administrative Assistant
Westwood Community Church
11.2021 - 10.2022
Receptionist Administrator
Kendall Floral Supply LLC
11.2019 - 04.2020
Customer Service Representative
The Home Depot Inc
02.2017 - 02.2019
High School Diploma -
Serra High School
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