Carla Schubert
Kansas City,KS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Compliance Specialist
Young Management Corporation
10.2007 - 08.2023
- Compliance Specialist from January 2018 to August 2023
- Apartment Manager from October 2007 to January 2018
- Assist with HUD and LIHTC ARs, IRs, ICs, TMs, MIs & MOs.
- Tracking completion of the monthly AR notices, HAP payments, HAP/TRACS and the amount requested/approved, late certifications, approved HAP and monthly EIV reports, AMRS & MHEG reporting.
- Managing documents and processes in regards to MORs/REACs.
- Working with PHA on designated properties.
- Submit and reconcile the Housing Assistance Payment (HAP).
- Assist with submitting LIHTC and HUD move-outs to AP.
- Ensure organization remains in compliance with HUD Federal Guidelines.
- Work with site staff to correct resident/subsidy ledger deficiencies.
- Managing notices and posting for Gross Rent and follow up on Gross Rent deficiencies.
- Supported team by pitching in to complete special projects.
- Other duties assigned.
- Prior to January 2018, managed a Young Management property, 252 unit HUD/Section 8 apartment complex.
Payroll/AP/Head of Billing Department
Pony Express Delivery Service
02.1994 - 05.2001
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Completed bi-weekly payroll for 25 to 30 employees.
Education
No Degree -
Kansas City Kansas Community College
Kansas City, KSSkills
- Strong computer skills; keyboard, internet search, Microsoft Office Suite including Work, Excel and Outlook
- Knowledge of property management software; ResMan, One Site and company Intranet/Sampage
- Well organized and resourceful
- Professional, mature, tactful and flexible
- Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action
- Professional image/
- Able to effectively communicate and understand directions both orally and in writing
- Participate in training to comply with new or existing laws
Timeline
Compliance Specialist
Young Management Corporation
10.2007 - 08.2023
Payroll/AP/Head of Billing Department
Pony Express Delivery Service
02.1994 - 05.2001
No Degree -
Kansas City Kansas Community College
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