Summary
Overview
Work History
Education
Skills
Leadership Awards
References
Timeline
Generic

Carla Schumacher

Frederick,CO

Summary

Experienced administrative analyst known for exceptional organizational skills and adaptability, skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

19
19
years of professional experience

Work History

ADMINISTRATIVE ANALYST

CITY AND COUNTY OF BROOMFIELD
11.2021 - Current
  • Acts as the Executive Assistant to the City & County Manager
  • Manages calendars and coordinates travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Internal and external meeting organization.
  • Researches, analyzes, and prepares varied projects and reports involving financial considerations and cost comparisons
  • Drafts non-routine or technical correspondence, City Council memoranda, and staff reports as requested by City and County Manager, Deputy Directors or Department Head
  • Monitors expenditures to assure sound financial management; assists in preparation and administration of annual municipal budget
  • Assists in management of the City and County website
  • Plans, organizes, coordinates and hosts City and County-sponsored social functions
  • Uses expertise in various division responsibilities to assist staff in complicated passport applications or giving situational guidance
  • Maintains records on status of budget accounts using Google Sheets and Innoprise Fins Reports
  • Monitors dues and subscriptions, generates requisitions, proposal and invoices
  • Serves as liaison between the citizens and City Council, City Manager's Office and City & County of Broomfield Divisions and Departments.
  • Provides multifaceted project development support.
  • Maintains strong relationships with internal stakeholders, improving communication and collaboration across departments.
  • Performs numerous administrative and technical support functions contributing to effectiveness of City Manager's Office.
  • Manages multiple projects simultaneously, ensuring timely completion and quality outcomes.

LEAD CITIZEN ASSISTANT

CITY AND COUNTY OF BROOMFIELD
05.2017 - 11.2021
  • Assisted Supervisor in day-to-day division operations
  • Managed and supervised assigned staff in absence of division supervisor
  • Assisted in determining and evaluating work procedures and preparing work schedules and workflow
  • Helped to resolve complex or difficult situations between staff and/or customers and resolve grievances
  • Used expertise in various division responsibilities to assist staff in complicated passport applications or giving situational guidance
  • Projected yearly expenditures, prepare and administration of annual/revised budget
  • Maintained records on status of budget accounts using Google Sheets and Innoprise Fins Reports
  • Generated requisitions, proposal and invoices.
  • Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
  • Greeted guests in with friendliness and professionalism.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

CITIZEN ASSISTANT

CITY AND COUNTY OF BROOMFIELD
06.2005 - 05.2017
  • Projected yearly expenditures and coordinate and assist in preparation and administration of annual/revised budget
  • Maintained records on status of budget accounts
  • Generated requisitions, proposal and invoices
  • Performed administrative tasks such as writing, typing and editing variety of routine and complex correspondence, preparing brochures for public dissemination, developing spreadsheets and reports for external and inter-departmental use
  • Designed, edited and published monthly employee newsletter
  • Maintained knowledge and expertise to properly process passport applications and report monthly facility statistics to U.S Department of State
  • Issued marriage licenses, mobile tax authentications and pet licenses
  • Processed utility payments, property tax payments, COBRA payments and various other transactions
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
  • Served as liaison between the citizens and City Council, City Manager's Office and City & County of Broomfield Divisions and Departments
  • Created PowerPoint slides and maintain Bulletin Board presentation for airing on KCCB Channel 8
  • Demonstrated proficiencies in managing incoming and outgoing calls for busy switchboard, e-mail, fax and front-desk reception within high-volume environment.
  • Bolstered team morale through active listening skills that allowed colleagues to feel heard while sharing concerns or suggestions.
  • Greeted guests in with friendliness and professionalism.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Education

Medical Transcription -

LAIRD'S SCHOOL OF MEDICAL TRANSCRIPTION
Toms River, NJ
01.2001

College Preparatory Diploma -

DOUGLAS HIGH SCHOOL
Box Elder, SD
01.1983

Skills

  • Administrative Support
  • Scheduling and calendar management
  • Travel Arrangements
  • Professional Communication
  • Organization
  • Clerical Support
  • Event Planning and Meeting Arrangements
  • Invoice Processing
  • Spreadsheet Management
  • Emotional Intelligence

Leadership Awards

  • Served on Employee's Review Committee for 6 years and was Chairman for 3 years
  • Broomfield Leadership Academy Graduate
  • Google Innovative Team Member
  • BEACH Advisory Committee Member
  • Cornerstone LMS Learning Liaison
  • Enterprise Resource Planning Core Team Member
  • Recipient of Broomicorn Award


References

REFERENCES PROVIDED UPON REQUEST

Timeline

ADMINISTRATIVE ANALYST

CITY AND COUNTY OF BROOMFIELD
11.2021 - Current

LEAD CITIZEN ASSISTANT

CITY AND COUNTY OF BROOMFIELD
05.2017 - 11.2021

CITIZEN ASSISTANT

CITY AND COUNTY OF BROOMFIELD
06.2005 - 05.2017

Medical Transcription -

LAIRD'S SCHOOL OF MEDICAL TRANSCRIPTION

College Preparatory Diploma -

DOUGLAS HIGH SCHOOL

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Carla Schumacher